Bubba's Lone Star Propane And Gas CO

Bubba's Lone Star Propane And Gas CO

4.0 12 Reviews
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Based on 12 reviews, listing data and website checks · updated yesterday

What is Bubba's Lone Star Propane And Gas CO?

Bubba's Lone Star Propane And Gas CO is a propane service provider operating out of San Marcos, Texas, with additional locations in Dripping Springs and Fischer. They offer residential, commercial, and industrial services including new tank installations, maintenance, and emergency leak response. The company emphasizes reliable delivery and professional service for homes and businesses across the region.

Where are the business's physical locations?

The business operates from three specific addresses: 4222 FM 621 in San Marcos, 5100 Bell Springs Rd in Dripping Springs, and 700 Mail Route Rd in Fischer. While the main San Marcos location offers 24/7 emergency service access, the Dripping Springs and Fischer locations are marked as having no customer access links.

How can I contact Bubba's Lone Star Propane And Gas CO?

Customers can reach the company by calling 512-392-9999 or sending an email to [email protected]. The main office operates Monday through Friday from 8 AM to 5 PM, though 24/7 support is available for emergencies.

How recent are the reviews and what is the current rating?

The Trustburn rating stands at 4 out of 5 stars based on 12 reviews. The most recent feedback dates back to December 2023, with the oldest review from January 2022, showing a consistent stream of positive customer experiences over the past year.

What do reviewers consistently praise about the service?

Reviewers frequently praise the company for prompt delivery, competitive pricing, and professional staff. Common themes include polite delivery personnel, easy-to-use websites, and responsive customer support that helps maintain uninterrupted propane supply.

What specific programs or services does the company offer?

The company offers a Keep-Full Program that tracks propane levels to ensure timely deliveries, preventing interruptions in heating or cooking. They also provide scheduled system maintenance, emergency leak repairs, and regulator or line inspections to keep systems running safely.

Who is the target audience for these propane services?

Bubba's Lone Star Propane And Gas CO serves residential, commercial, and industrial clients, including high-demand sites requiring large-scale operations. They install tanks ranging from 120 to 1,000 gallons and handle appliance connections and system performance checks for various customers.

How does the company manage its delivery logistics?

The company uses route optimization, real-time scheduling, and local drivers to ensure on-time deliveries. They also offer automated scheduling through their Keep-Full Program and communicate via text or call before arriving at the delivery location.

What specific customer service stories do reviewers share?

A customer review from Carrie Burton highlights exceptional service when Jesse drove back to the shop and then an hour and a half to their home to resolve an unexpected propane shortage, ensuring they didn't go without hot water over the weekend.

What warranties or guarantees are offered?

The company provides a lifetime warranty as one of its key service guarantees. They also emphasize competitive pricing and certified technicians to ensure safety and efficiency for all propane systems they install or maintain.

How can a new customer determine if they are in the service area?

The website states that if a customer is outside their usual service area, they may still be able to serve them. They encourage users to enter their Texas county or city to check current service availability before contacting the team.

What are the main installation and maintenance tasks performed?

The company handles both new tank installations and routine maintenance, ensuring systems operate safely and efficiently. They also perform as-needed site evaluations and tank upgrades or capacity expansions for existing customers.

What is the company's approach to team culture and operations?

The business is described as small-town focused, with a team that takes pride in keeping trucks and equipment clean. They aim to provide courteous, professional, and reliable service, as reflected in their branding and customer interactions.

How does the company ensure delivery reliability?

The website mentions that they do not rely on guesswork, using precision routes and local drivers who know the area well. This approach helps them maintain reliability and avoid the downtime and emergency costs associated with late deliveries.

What are some unique features of their installation process?

The company's website highlights their commitment to quality service with full turn-key installations. They also offer industrial-grade installation and on-site safety evaluations for large-scale operations that require heavy use of propane.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Weidong Yang
Reviews 1

I have been a customer of Bubba's Lone Star Propane And Gas CO for several years now and I am beyond impressed with their service. They always deliver my propane on time and their prices are very competitive. I highly recommend them!

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About Bubba's Lone Star Propane And Gas CO

Address
4222 Fm 621
Categories
Chemicals