Brookvale HR Solutions

Brookvale HR Solutions is a sole-practitioner HR consultancy based in Fortitude Valley, Brisbane, serving small and medium businesses across Australia. The business is led by Daniel Holbrook, who personally delivers every engagement from the initial call to the final deliverable without junior handoffs. Services include workplace investigations, HR compliance audits, employment contracts, and performance management, all delivered with fixed-fee pricing and no lock-in contracts.

Ad-hoc advisory is billed at $250 per hour, charged in 15-minute increments. This rate applies to specific compliance queries or short situation summaries submitted via the website. All prices are exclusive of GST, and there is no quote form required to access these services.

The HR Partner retainer costs $1,000 per month for five hours of senior HR support with rollover. The HR Manager retainer is $4,000 per month, which includes 20 hours plus one onsite visit each month. Both plans offer direct access to Daniel Holbrook with no lock-in contracts.

Fixed-fee products start at $950 and range up to $10,000 depending on the scope of the compliance obligation. The HR Compliance Audit specifically carries a $1,500 fee that is fully credited toward any follow-on work. All fixed-fee products have transparent pricing published on the website before work begins.

Engagements typically begin within 48 hours of booking a free 30-minute strategy call with Daniel. For urgent matters such as active workplace investigations or formal complaints, Daniel aims to respond same-day by phone. The business prioritizes rapid response for time-sensitive termination decisions and safety concerns.

The consultancy has delivered HR consulting across dozens of industries including defence, education, manufacturing, professional services, not-for-profit, sports, and hospitality. This diverse experience allows Daniel to address unique compliance gaps regardless of the sector the business operates in. The firm also serves clients in public and private sectors nationwide.

The office is open Monday to Friday from 08:00 to 18:00, with Saturday and Sunday closed. Despite the physical location, Daniel works remotely via phone, email, and video to support businesses across Australia. Urgent matters can be flagged in messages to ensure prioritization during business hours.

All engagements are conducted under a written confidentiality undertaking to protect client information. Records are stored securely with access limited to Daniel, and investigation findings are shared only with the parties agreed at the outset. This ensures that sensitive HR data remains private throughout the engagement.

Brookvale HR Solutions carries both professional indemnity and public liability insurance. Certificates of currency are available on request to verify coverage for clients. The founder is also professionally insured, providing an additional layer of security for the business relationship.

Daniel Holbrook holds an MBA, a Certificate IV in Government Investigations, and a Certificate IV in Work Health and Safety. He is also an AHRI Member and a former Military Police Officer. These credentials support his ability to handle complex investigations and compliance audits effectively.

The interactive tool asks five questions to match a business to the right HR engagement model in under a minute. It helps users determine if they need a single phone call or a long-term project based on their size and needs. The output is general guidance only and does not constitute legal or financial advice.

Clients book a 30-minute free strategy call where Daniel listens to their situation and asks the right questions. By the end of the call, the client receives an honest read on fit and a clear action plan. There is no sales pitch, and the call is designed to outline practical support if Brookvale is the right fit.

The process begins with booking a free strategy call or calling directly for urgent matters. After the initial conversation, engagements are scoped upfront and priced before any work starts. Clients then choose between fixed-fee products or ongoing retainer support to address their specific HR challenges.

Every service is delivered as a defined fixed-fee project with transparent pricing published on the product pages. Daniel personally leads the work from initial scoping through to the written deliverable. There are no account managers or junior consultants rotating through the project.

Every retainer plan operates on a month-to-month basis with no lock-in contracts. Clients can cancel at any time with one month’s notice. Fixed-fee products are priced per engagement with no ongoing obligation once the project is completed.