Möjligheten att få hjälp på plats i Uddevalla men även digitalt i hela Sverige är ett stort plus för oss.
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Questions about Bokenäs IT
What is Bokenäs IT?
Bokenäs IT is an IT consultancy based in Bokenäs, Uddevalla, operated by Patrick Isnes. The business provides services related to websites, from idea and design through to launch and maintenance, as well as IT support and troubleshooting. The consultancy works both remotely and on-site in Uddevalla, and offers its services digitally across Sweden.
How long does it take to build a website?
A simpler presentation website is often completed within 1–2 weeks. More complex solutions, such as those with booking systems or e-commerce, take longer. The timeline is discussed together during the initial call or meeting.
What makes Patrick Isnes' approach to IT support different?
Patrick Isnes combines experience as a support technician and support team lead with current full-time work as a software engineer. He understands both the user's frustration and the code that causes it. This background helps him find the root cause rather than just applying temporary fixes.
What are the pricing details for website creation and IT support?
The price for a simpler website starts from around 4 900 kr. IT support and troubleshooting are charged per started hour with a minimum billing of 1 hour regardless of actual time spent. Timely estimates are given before work begins to avoid surprises.
Where is Bokenäs IT located and how do they deliver services?
The business operates both remotely and on-site in Uddevalla. Most work is done digitally, allowing them to assist clients anywhere in Sweden. If you are in the Uddevalla area, they can also visit your location if necessary.
What happens after I contact Bokenäs IT?
Patrick Isnes answers emails within 1–2 business days and proposes a short, assumption-free call. During this call, they discuss what help is needed without any sales pressure. The goal is to understand the problem thoroughly before discussing solutions.
How long has Bokenäs IT been in operation?
The website states that the business has been operating since 2021. Patrick Isnes has worked with IT since 2021, starting from daily support on a servicedesk to becoming a team leader and now a Software Engineer and Quality Engineer.
Who runs Bokenäs IT and what is their background?
The website mentions that the business is driven by Patrick Isnes alongside his regular job. This means every project he takes on receives his genuine engagement. He lives in Bokenäs outside Uddevalla with his partner and their 7-month-old son.
What are the hourly rates for private individuals and companies?
The business offers services for both private individuals and companies. Private individuals are charged 595 kr per hour, while companies are charged 795 kr per hour. These rates apply to IT support and troubleshooting services.
What specific services does Bokenäs IT offer?
The website highlights that the business offers modern, fast websites built for actual use. Services range from idea and design to launch and maintenance. They also provide IT support and troubleshooting to help when technology fails.
What are the key principles of Bokenäs IT's service model?
The business emphasizes clear and honest communication with no hidden fees or unnecessary technical jargon. They aim to keep prices reasonable without compromising quality by having a focused setup with fewer intermediaries. This approach allows them to maintain a competitive price point.
What is the current Trustburn rating for Bokenäs IT?
The business has a Trustburn rating of 4.2 out of 5 from 5 reviews. This rating reflects the overall satisfaction of clients who have used their services for website development and IT support.
Which areas does Bokenäs IT serve?
The website states that the business works digitally across Sweden. While they are based in Uddevalla, their remote capabilities allow them to serve clients nationwide. On-site visits are available for those in the Uddevalla region.
How can a potential client get started with Bokenäs IT?
The business offers a free initial call to discuss potential projects. During this call, they assess the client's needs and determine if they can provide the required assistance. There is no sales pressure, just a focus on understanding the problem.
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5 Reviews
Det verkar vara en lovande profil med bakgrund inom både support och utveckling. Det är dock lite tyst kring exakt vilka tekniska lösningar som ingår i supporten utöver felsökning.
Vad som står ut direkt är hur tydligt Patrick beskriver sina tjänster och kostnader. Att en enklare hemsida börjar från cirka 4 900 kronor ger en bra referenspunkt för privatpersoner. Det är också bra att timpriser listas uppåt för både företag och privatpersoner, vilket skapar transparens. Att man alltid får en uppskattning innan arbetet startar känns tryggt. Det enda jag undrar över är hur snabbt leveransen blir för mer komplexa lösningar, då det nämns att de tar längre tid. Men helhetsintrycket är mycket positivt.
Att hitta en IT-konsult som verkligen förstår både koden och användarens perspektiv är sällsynt, men Patrick Isnes verkar ha lyckats med den kombinationen på ett utmärkt sätt. Det känns tryggt att veta att man inte behöver förklara problemet för tre olika leverantörer, utan får en helhetssyn från en enda person. Tydligheten i kommunikationen är också en stark punkt, där man lovar raka besked utan onödig teknisk jargong. Det är skönt att läsa att han har bred erfarenhet från servicedesk till teamledning och mjukvaruutveckling, vilket ger en djup förståelse för både vardagens teknikstrul och de underliggande lösningarna. Att han driver detta vid sidan av sitt ordinarie jobb ger en känsla av genuint engagemang snarare än bara att fylla tider. Prissättningen verkar också rimlig med tydliga timtaxor för både privatpersoner och företag, vilket skapar goda förutsättningar för en rättvis affär. Jag ser fram emot att få testa hans kompetens för hemsidor och support.
Det är verkligen imponerande att se hur snabbt man får svar från dem, vanligtvis inom en arbetsdag enligt deras egen information.
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About Bokenäs IT
Bokenäs IT is an IT consultancy based in Bokenäs, Uddevalla, operated by Patrick Isnes. The business provides services related to websites, from idea and design through to launch and maintenance, as well as IT support and troubleshooting. The consultancy works both remotely and on-site in Uddevalla, and offers its services digitally across Sweden. The consultant combines experience as a support technician and support team lead with current full-time work as a software engineer.
- Website
- bokenasit.se
- [email protected]
- Categories
- Information technology and services
