Questions about Bison Plumbing Solutions
What is Bison Plumbing Solutions?
Bison Plumbing Solutions is a licensed and insured plumbing company based in Harrah, OK, that provides residential and commercial services including drain cleaning, sewer line service, water heater repair and replacement, gas line installation, whole home filtration, and plumbing inspections for homeowners, builders, and light commercial properties.
How long has Bison Plumbing Solutions been in business and what is its background?
The company was established in January 2025 and markets itself as a veteran-owned and operated business with over 40 years of hands-on plumbing experience, focusing on integrity, respect, and follow-through for families and businesses across the Oklahoma City metro area.
How can a customer book a service or get a quote?
To get started, customers can call 405-754-3525 or visit the website to request a quote, and the business offers same-day or next-day scheduling for most service calls with emergency calls prioritized for the fastest possible response.
What are the pricing and cancellation terms for Bison Plumbing Solutions?
Pricing is handled through transparent and upfront estimates before any work begins to ensure there are no hidden charges, and the company states that diagnostic or inspection fees are non-refundable if the service is declined or canceled after the technician arrives.
Where is Bison Plumbing Solutions located and what areas does it serve?
The business serves Oklahoma County, Cleveland County, Pottawatomie County, and Lincoln County, with its physical location at 21186 SE 29th St Trailer A, Harrah, OK, 73045, and operates Monday through Friday from 9:00 am to 5:00 pm.
What do reviewers commonly praise about Bison Plumbing Solutions?
Reviewers consistently praise the team for explaining issues and remedies clearly, being sympathetic to customer problems, and providing quick resolution, with one verified client noting they saved money compared to other plumbers who overcharged for unnecessary repairs.
What specific plumbing services does Bison Plumbing Solutions offer?
The company offers a specific service called 'Plumbing Inspections' designed for homebuyers, sellers, and homeowners to catch problems before they become costly repairs, alongside specialized services like leak detection and whole home filtration installation.
What makes Bison Plumbing Solutions different from other plumbers?
Bison Plumbing Solutions differentiates itself by claiming to deliver dependable, code-aware plumbing with efficient repairs and quality installations, emphasizing that it ensures long-term performance for both homes and businesses.
What certifications and guarantees does Bison Plumbing Solutions provide?
The business states that all plumbers are fully licensed, trained, and insured to ensure high-quality workmanship, and they provide a satisfaction guarantee where they will attempt to correct issues related to their workmanship at no additional labor cost.
What is the refund policy for Bison Plumbing Solutions?
The company offers a Refund Policy effective from January 10, 2026, which allows refunds for services not performed or billing errors, but excludes labor costs once work has begun and diagnostic fees.
How does Bison Plumbing Solutions handle refunds for parts and materials?
The business operates on a case-by-case basis for service-based refunds and states that parts and materials installed are subject to manufacturer warranties rather than cash refunds, with special-order parts being non-refundable.
What are the rules for emergency services and cancellations?
The company provides emergency plumbing services for urgent issues like burst pipes, severe leaks, and water heater failures, with appointments canceled before service beginning potentially eligible for a refund while missed appointments may incur a fee.
How does a customer request a refund?
To request a refund, customers must provide their name, service address, date of service, and reason for the request, and the company promises to review the request and respond within a reasonable timeframe.
How long does it take to process a refund?
The business states that approved refunds are typically processed within 5–10 business days, though processing time may vary depending on the customer's bank or payment provider.
How can I contact Bison Plumbing Solutions?
You can reach Bison Plumbing Solutions by phone at 405-754-3525.
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About Bison Plumbing Solutions
Bison Plumbing Solutions delivers dependable, code-aware plumbing for homeowners, builders, and light commercial properties. Established in 2025, services include Drain Cleaning, Drain Scoping, Sewer Cleaning, Sewer Replacement, Hot Water Heater Repair and Replacement, Gas Line Repair and Replacement, Whole House Water Filtration Installation, Toilet Repair and Replacement, Faucet Repair and Replacement, and detailed Plumbing Inspections. Project support is available for Home Renovation, New Construction, and Light Commercial Service, with clear scopes and transparent pricing. Every visit starts with accurate diagnostics and practical options, followed by tidy workmanship and performance testing to prevent repeat issues. From stubborn clogs and sewer problems to water heater upgrades and filtration installs, solutions focus on safety, efficiency, and long-term reliability. Call 405-754-3525 to schedule service or request an estimate.
- Website
- bisonplumbingsolutions.com
- Phone
- 405-754-3525
- [email protected]
- Address
- 21186 SE 29th St Trailer A, Harrah, OK, 73045
- Categories
- Business supplies and equipment
