The service provided by this company is top-notch! I was impressed by the efficiency and professionalism of the team. The website was easy to navigate, and the products exceeded my expectations. I'm a satisfied customer!
Questions about Bienal
What is Bienal?
Bienal is a global, family-owned Turkish company that produces and distributes innovative surfaces for architecture and design, specializing in luxury custom living spaces like closets, kitchen cabinets, and bathroom vanities for residential and commercial projects.
What specific products and finish options does Bienal provide?
The company offers a wide range of custom spaces including walk-in and reach-in closets, kitchen islands, laundry rooms, and game rooms, with over 130 finish options and unlimited door styles available for customers.
What information is required to start a custom project?
To begin a project, customers must provide contact details, the size of the space, and images if possible, after which the team can handle measurements during a home visit if needed.
What design consultation options are available to customers?
Bienal provides three types of complimentary design consultations: an in-home meeting lasting 30-60 minutes, an in-store session at a showroom, and a virtual consultation that takes 15-30 minutes.
How does the design and order process work from start to finish?
The order process involves creating a 3D model of the design and providing a cost estimation before manufacturing begins, ensuring the final product matches the customer's vision.
What factors influence the cost of a Bienal project?
Pricing varies based on design complexity, materials, and finishes, with factors like the number of drawers, inclusion of backing panels, and accessory selection influencing the final cost.
What financing and payment options does the company offer?
Bienal offers flexible payment plans and financing options that can be applied for directly through their website, with staged payment structures potentially available depending on the project scope.
What installation services are included in the Bienal experience?
The company provides professional installation services as part of the process, with a dedicated team coming to the home to complete the installation after production is finished.
Where are Bienal's showrooms and headquarters located?
Bienal has a showroom in Orlando located at 122 W Pine St, and a headquarters in Dania Beach, FL, with additional showrooms under renovation in Fort Lauderdale.
How long has Bienal been operating and how large is its reach?
The company has been in business for over 60 years and has completed more than 4,500 projects, serving customers across multiple countries with a focus on high-quality materials.
What do recent customer reviews indicate about the service and products?
Recent Trustburn reviews from November 2023 praise the efficiency, professionalism, and user-friendly website, with customers noting that the products exceeded their expectations.
What is the current Trustburn rating and review sentiment?
The Trustburn rating is 4.3 out of 5 from 9 reviews, with the majority of feedback highlighting excellent customer service, prompt responses, and high product quality.
Which notable locations or partners does Bienal serve?
Bienal collaborates with various hotel chains globally, including the Sheraton Dakar Hotel and the DoubleTree by Hilton Eskisehir, demonstrating its presence in diverse markets.
What sustainability commitments and material standards does Bienal follow?
The company emphasizes eco-friendly production processes and sustainable practices, using the finest materials in coordination with safety regulations from experienced suppliers.
How does the consultation scheduling process differ by location?
For projects outside of Florida, the team contacts the customer to schedule a virtual or in-home consultation, while Florida projects are coordinated through designated showrooms.
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I recently made a purchase from Bienal and I must say, their products are top-notch. The website was easy to use, and I received my order in a timely manner. I'm extremely satisfied!
I had a great experience shopping online! The website was user-friendly and the products were exactly what I was looking for. The customer service was excellent as well. Highly recommended!
I had a great experience with Bienal! The website was user-friendly, and the products were of excellent quality. The customer service was prompt and helpful. I highly recommend this company.
The service provided by this company is outstanding! The website is easy to navigate, and the products are of excellent quality. I had a pleasant shopping experience overall. I would definitely buy from Bienal again!
I must say, the experience I had with Bienal was amazing! 😄 The website is user-friendly, and the products are exceptional. The customer service team was friendly and helpful throughout the process. Highly recommended!
👍 Bienal is a fantastic company to deal with! The website is easy to navigate, and the customer service went above and beyond my expectations. The products are of great quality and reasonably priced. I'm a happy customer! 😊
I recently purchased a product from Bienal, and I must say it was a great experience! The website was user-friendly, and the customer service was excellent. The product exceeded my expectations. Highly recommended!
Bienal is simply awesome! 😍 The website was so easy to use, and the products are of excellent quality. I had a few queries, and the customer service was quick to respond and resolve them. Highly satisfied!
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About Bienal
- Website
- bienal.com
