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Based on 1 review, listing data and website checks · updated yesterday

What is Balico?

Balico is a transportation rental company based in Bali that provides scooters, bikes, city cars, and premium vehicles for daily rental to travelers. The company operates across the island, serving areas including Seminyak, Canggu, Kuta, Bukit, Uluwatu, Ubud, and Sanur, and provides free delivery of vehicles to hotels, villas, and Denpasar airport within a 25-kilometer radius. In addition to self-drive rentals, Balico offers cars with drivers and helicopter tours covering over 14 locations across Bali.

How does the booking and delivery process work?

The booking process involves choosing a model of the vehicle and the duration of the lease, preparing your data, and sending a photo of your passport and driver's license along with the time and address for delivery. After selecting the type of insurance coverage—either full insurance or partial insurance with a deductible—the vehicle is delivered at the scheduled time to your villa, hotel, or the airport.

What types of vehicles and tours are available for rent?

Balico offers a wide range of transport options including scooters, bikes, city cars, and premium cars such as convertibles, jeeps, sport cars, and premium sedans. The company also provides helicopter tours covering over 14 locations across Bali, allowing customers to enjoy an unforgettable flight over turquoise coastlines, sacred temples, and majestic volcanoes.

What insurance options are offered and how do claims work?

Customers can choose between full insurance coverage for damage and theft without customer liability or collateral, or partial insurance with a deductible. If an accident occurs, normally a photo of the damage is enough to obtain the insurance, making the claims process straightforward.

What are the delivery policies and timeframes?

Free delivery is provided to most tourist areas within a 25-kilometer radius from Seminyak, including destinations like Canggu, Kuta, and Ubud. The company aims to deliver vehicles within 1-2 hours after booking, with same-day delivery available during business hours subject to availability.

When is customer support available and what is the response time?

Balico's daily customer support operates from 08:00 to 20:00 Bali time, ensuring that managers are ready to assist during these hours. The company emphasizes fast support, promising to respond within 10 minutes to customer inquiries.

How large is the fleet and how is it maintained?

The company maintains a fleet of over 350 well-maintained cars and scooters ready for rent, all of which are carefully checked before delivery to ensure safety and reliability for travelers.

What should a first-time customer know before booking?

A first-time customer should know that the process starts by choosing the vehicle and lease duration, followed by preparing necessary documents like a passport and driver's license photo. The company requires these details to schedule the delivery directly to the customer's chosen location.

What makes Balico different from other rental services?

Balico distinguishes itself by offering free delivery to most tourist areas within a 25-kilometer radius from Seminyak, a feature not always available with other rental services. The company also highlights its ability to deliver within 1-2 hours after booking, providing flexibility for travelers.

How should customers verify the authenticity of Balico's services?

The company's website states that only their official website and listed contacts should be trusted, advising customers not to rely on third-party resources for booking or information.

What do reviewers praise about Balico?

According to a recent review, customers appreciate the clear communication and the ease of the rental process, noting that the car arrived on time and looked well maintained.

What are the official registration details and location of Balico?

The company's registration number is 65.477.670.7-906.000, and it operates under the address Jl. Bidadari no. 15, Seminyak, Bali, as indicated in their official profile.

What languages and markets does Balico serve?

Balico serves a variety of languages and markets, catering to tourists and residents across Bali with options for scooters, bikes, city cars, and premium vehicles.

How can I contact Balico?

You can reach Balico by phone at +62-857-7995-3333.

What is the official website of Balico?

The official website of Balico is balico.id.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Mike
Reviews 1

I booked a car with Balico for several days in Bali and was really satisfied with the service. The car arrived on time, looked well maintained, and the whole process was clear from the start. It was nice to deal with a company that communicates well and makes renting transportation feel easy and stress-free.

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Which specific areas are included in the free delivery radius for scooters and cars when picking up from a hotel?

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About Balico

Balico is a transportation rental company based in Bali that offers scooters, bikes, city cars, and premium vehicles for daily rental to travelers. The company operates across the island, serving areas including Seminyak, Canggu, Kuta, Bukit, Uluwatu, Ubud, and Sanur, and provides free delivery of vehicles to hotels, villas, and Denpasar airport within a 25-kilometer radius. In addition to self-drive rentals, Balico offers cars with drivers and helicopter tours covering over 14 locations across Bali. The company provides full insurance coverage for damage and theft on scooters and city cars, and offers daily customer support from 08:00 to 20:00 Bali time.

Website
balico.id
Address
Jl. Dewi Saraswati 22, Kerobokan Kelod, Bali, 80361, ID