Sunstream Pacific LLC

Sunstream Pacific LLC operates under the brand Avesence and manufactures skincare products like Dermesence Perfection, a matte finish primer and leave-on mask for oily, acne-prone, and sensitive skin. The company is based in Cypress, California, and sells its items online with free standard shipping within the contiguous United States. Their mission focuses on creating safe, gentle, and effective formulas using natural ingredients like Meadowsweet and Salix Alba to address the root cause of oily skin.

The Trustburn rating for Sunstream Pacific LLC is 3.8 out of 5 stars based on 10 reviews. The review distribution includes five 5-star ratings, three 4-star ratings, and two 3-star ratings. All ten reviews were posted between March 2022 and October 2023, with the most recent feedback arriving in late 2023.

Customers frequently praise the professionalism, expertise, and high quality of the services provided by the team. Many reviewers highlight the smooth, hassle-free process and the exceptional results achieved with the products. The team is often described as highly knowledgeable, skilled, and committed to going above and beyond to meet customer expectations.

To order products, customers can visit the official website at avesence.com and use the coupon code beauty10 to save 10% on their first travel size order. The company offers a 30-day money-back guarantee for full refunds if the customer is not absolutely satisfied with their purchase. Shipping fees are not refundable, and returns require a reference number and RMA obtained by contacting the customer representative team.

The company offers free standard shipping via USPS Priority Mail on all merchandise within the United States, excluding Hawaii, Alaska, Puerto Rico, and APO. Orders are typically processed within 2-4 business days and shipped on business days only, excluding weekends and holidays. For shipments to Canada, the first class shipping and handling cost is USD$14.00 up to 8 oz, with delivery times ranging between 10 to 30 business days.

The Dermesence Perfection product line includes a matte finish primer and a nighttime invisible leave-on mask designed to purify and clear congested pores. Key ingredients include Meadowsweet, Salix Alba, Caffeic Acid, Refined Kaolin Clay, Licorice Root Extract, Canadian Willowherb, Zinc PCA, and Green Tea. These components work together to reduce excess oil production, minimize clogged pores, and soothe irritated skin.

The business is located at 10073 Valley View St., Suite 213 in Cypress, California, 90630. Customers can reach the company by phone at (714) 340-5043 or via email at [email protected]. The contact form on their website also allows users to send messages directly to the customer service team.

Avesence, Inc. states that all their products are manufactured in the USA and are tested for stability, efficacy, and safety. The company adheres to a cruelty-free policy, meaning no animal testing is conducted on their products. Their formulas are free from parabens, formaldehyde-releasing preservatives, triclosan, phthalates, solvent alcohols, mineral oil, propylene glycol, petroatum, and talc.

The company accepts payments via Visa, MasterCard, Discover, American Express, and PayPal. For orders placed by phone, credit card orders are accepted during business hours from Monday through Friday, 8:00 am to 6:00 pm PST. The phone number for phone orders is 714-240-8095.

The founder, Nadia Fleury, invested over ten years in research and development to create the formulas. She believes in mixing science and biochemistry with the wisdom of nature to address the root cause of oily skin. Her philosophy emphasizes that effective creams must contain the correct dosage of clinically-tested, multi-functional antioxidants while omitting irritant ingredients.

The company provides a 100% satisfaction guarantee with a 30-day money-back policy. To initiate a return, customers must contact the customer representative team at 1-714-240-8095 or by email to obtain an RMA number. The returned items must include the unused portion of the product along with all original packaging and a copy of the packing slip or confirmation email.

The business serves the United States and Canada, with specific shipping details provided for both regions. They also offer a free delivery option within the USA for eligible orders. The company's primary market focus appears to be on skincare solutions for women struggling with oily, acne-prone skin.

The company's website states that they aim to minimize their carbon footprint through multifunctional and effective formulas. They also emphasize that their products are dermatologist-tested and safe. The overall approach combines scientific innovation with natural ingredients to achieve these goals.

The company operates on a business day schedule, processing orders and shipping on weekdays only. They recommend using tracking numbers via USPS Priority Mail, UPS, or registered mail to ensure prompt delivery and protect against lost packages. The company is not liable for packages lost during shipping.

The official website of Sunstream Pacific LLC is avesence.com.