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What reviewers say about Arctica

Generated with AI from 54 reviews on Trustburn · updated 34 days ago

Customers consistently praise the quality, durability, and fit of the ski gear, while also highlighting excellent customer service and prompt delivery.
What does Arctica do?

Arctica sells ski apparel, including jackets and pants, and operates a store in Madison.

Are there any complaints about Arctica?

The lowest-rated reviews mention that Canadian customers face unexpected import fees of around $100 upon delivery, and one customer noted that a pair of pants was not completely waterproof.

AI-generated from reviews on this page. Verify anything important with the company directly.

Mark Ciuba
Reviews 1

Arctica Race knocked it out of the park with this jacket. I’m 5'10" and 165 lbs, and the sizing is spot on. It’s incredibly lightweight yet keeps me toasty on those chilly Wisconsin nights. I’ll have to wait until I hit the slopes to give it the full test, but so far, it’s exactly what I needed.

Mark Ciuba
Reviews 1

Bought this jacket from Arctica in Madison and the fit is spot on. At 5'10" and 165 lbs, I can confirm it fits perfectly. It’s surprisingly lightweight but keeps you toasty warm, making it a great choice for cold nights. I’m heading to the slopes soon to test it out for real, but so far, I’m loving it.

Jim V
Reviews 1

I wear this during mild winter days for flatwork and jumping lessons at the barn. The extended back coverage is a game-changer—it stays put and doesn’t ride up like others do. Despite being lightweight, the fabric feels incredibly durable. Great choice for equestrian activities in Madison!

E
Reviews 1

I really love these pants from Arctica in Madison. They are super comfy and stretchy, with zippers that work well. They fit more flattering than other pants I've owned from Arctica. The only issue is that they aren't completely waterproof, so they tend to get wet on the butt and legs fairly quickly, even if the snow isn't too wet. Otherwise, they're some of the best full zip pants I've ever had!

Tom
Reviews 1

I’m really happy with my purchase from Arctica Race. The pants fit perfectly, and the short length was exactly what I needed. Shipping was fast, and their customer service team was super helpful when I needed to make a return after realizing I hadn’t followed their sizing guide correctly.

Barry M
Reviews 1

Shopped at Arctica Race in Madison and I am genuinely impressed by the jacket's quality. The fit is spot on and it feels far superior to what I anticipated. I am eager to take it out for a spin on a chilly, wet day to see how it holds up!

Erin
Reviews 1

I’ve tested several brands, but for young ski racers, these are hands down the best. The colors are fantastic, and they fit perfectly. Be aware that they tend to run a bit short compared to what I anticipated. For reference, the kids I’m fitting are around 5’0” and 100 lbs. On the adult side, a small is quite roomy, giving enough space for a race suit and even race shorts underneath if necessary. The length is spot on.

Fantastic jacket!
Reviews 1

Arctica Race has nailed the balance between insulation and comfort. After 18 years as a pro ski instructor and testing dozens of shells, this is hands down the warmest and coziest option I’ve ever used. It blocks the cold perfectly.

Jens Biegert
Reviews 1

Arctica Race really nailed it with this jacket. It strikes a perfect balance between sporty style and practical warmth, and the tailored fit is spot-on without being too long. I also appreciate that it comes equipped with all the necessary pockets for convenience. Highly satisfied!

Junnan Guo
Reviews 1

👍 I've been using Arctica's products for quite some time now, and I am extremely satisfied with my purchases. The quality of their products is outstanding, and their customer service is second to none. I highly recommend Arctica to anyone looking for top-notch products!

Ron
Reviews 1

I was really impressed by this Arctica jacket—it’s surprisingly warm for how packable it is, and the multiple pockets are a great touch. The fabric breathes well, so it doesn’t feel stifling even in milder weather. It fits true to size; I’m 5'9" and 150 lbs, and the medium is perfect for me.

Ron
Reviews 1

Arctica Race delivers exactly what they promise. The fabric feels premium and the cut is spot on. I really appreciate the integrated suspenders; they keep the pants secure without shifting during intense efforts. The side zippers are a smart touch for quick changes at the track or during training sessions. Solid gear.

Ron
Reviews 1

Arctica Race really impressed me with the durability of this jacket's material. The zippers are sturdy, and the fit is spot-on—I’m 5'9" and 150 lbs, and the medium fits me perfectly. It has all the right features for both training sessions and freeriding. I’m already planning my next order from Madison!

Rick
Reviews 1

Arctica Race delivered exactly what I needed with this high-quality jacket. The fit is spot on, it’s incredibly warm, and the pocket layout is fantastic. Just keep in mind that this is designed as a packable layer for over a ski suit, so don’t expect a powder skirt. I’m giving it four stars only because the Duralite exterior is quite slick. While that makes it easy to pull on over a race suit, it also means if you fall, you’re sliding a bit, and your phone can easily slide out of an unzipped pocket.

Shaun
Reviews 1

I’d rate the pants themselves five stars—they were exactly what my daughter needed for racing. However, the overall experience drops to two stars because of the unexpected costs for Canadian customers. You have to be prepared to pay an extra $100 in import fees right at the door when Arctica ships to Canada. It’s a significant surprise that you should keep in mind before buying.

Robin
Reviews 1

Purchased a pair of pants from Arctica Race in Madison and couldn't be happier with the fit and quality. They offer excellent warmth and all-day comfort for the slopes. Just a heads-up on sizing: they run a touch snug. I initially grabbed a medium, expecting it to accommodate my speed suit underneath, but it felt a bit tight. Upgrading to a large was the right call for a perfect fit. Great gear overall!

Raemie O'Brien
Reviews 1

I recently purchased some products from Arctica, and I must say, I am extremely impressed. The quality of the products is outstanding, and the customer service was exceptional. I would highly recommend Arctica to anyone looking for top-quality products and excellent customer service.

James Luck
Reviews 1

I’ve been shopping at Arctica in Madison, and this jacket was a mixed bag. The build quality is undeniable—the fabric, zippers, and stitching are all top-tier. My only gripe was the fit; I ordered an XL, and while the body fit perfectly, the sleeves were noticeably short. Since I’m 6'2" and 190 lbs, it felt like I’d need an XXL just to get the sleeve length right, which would’ve made the rest of the jacket baggy. If Arctica offered a "Tall" size, I’d be a Large Tall. Otherwise, I’d be swimming in an XL Tall. Given that, I decided to return it rather than risk the bulk of an XXL.

Cari Weisberger
Reviews 1

I recently purchased some items from Arctica, and I must say, I am extremely satisfied with my purchase. The products are of excellent quality, and the customer service was outstanding. I would highly recommend Arctica to anyone in need of top-quality products and excellent customer service.

Michael Knowler
Reviews 1

Arctica is a company that truly delivers on its promise of providing top-quality products and exceptional service. I have been a loyal customer for several years now, and I am always impressed with the level of professionalism and dedication displayed by the Arctica team. The products they offer are of the highest quality, and I have never been disappointed with my purchases. The customer service team is friendly and knowledgeable, always ready to assist with any inquiries or concerns. I highly recommend Arctica to anyone in need of reliable and high-quality products.

Mech Kranendonk
Reviews 1

I recently purchased some items from a certain online store, and I am extremely happy with my purchase. The products are of excellent quality, and the customer service was outstanding. I would highly recommend this store to anyone in need of top-quality products and exceptional customer service.

Priyansh Sharma
Reviews 1

I have been a customer of Arctica for a while now, and I am very impressed with the quality of their products. The customer service is fantastic, and the delivery is always prompt. I would highly recommend Arctica to anyone in need of high-quality products and great customer service.

Rachael Stone
Reviews 1

👍 Arctica is a fantastic company to deal with. Their products are of excellent quality, and their customer service is top-notch. I have been a loyal customer for years, and I am always impressed with how quickly they respond to any inquiries or concerns. I would highly recommend Arctica to anyone.

Deidra Daugherty
Reviews 1

I have been a customer of Arctica for a while now, and I am consistently impressed with the quality of their products. The customer service is excellent, and any inquiries or concerns I had were promptly addressed. I would highly recommend Arctica to anyone in need of high-quality products and great customer service.

Brisbane Ramp
Reviews 1

I have been a customer of Arctica for a few years now, and I am consistently impressed with the quality of their products. The customer service is excellent, and the delivery is always prompt. I highly recommend Arctica to anyone looking for top-quality products and great customer service.

Tamara Larsen
Reviews 1

I bought this from Arctica Race in Madison for my son's reining horse training and it is perfect. It covers his saddle, hat, and show clothes to keep them warm before a competition. The quality is top-notch, earning a full 5 stars. I really wish I had taken a photo of him modeling the gear!

Lindsay Padilla
Reviews 1

Arctica is a wonderful company to do business with. Their products are top-notch, and their customer service is outstanding. I have been a loyal customer for years, and I have always been impressed with the level of professionalism and dedication displayed by the Arctica team. I highly recommend Arctica to anyone in need of high-quality products and exceptional customer service.

Wanda Raffanti
Reviews 1

The products offered by Arctica are of great quality, and their customer service is exceptional. I have never had any issues with my orders, and any inquiries I had were promptly addressed by their friendly and knowledgeable staff. I would definitely recommend Arctica to anyone in need of reliable and high-quality products.

David Sauter
Reviews 1

Perfect gear for chilly Wisconsin evenings. The Arctica jacket features ample storage for all essentials, stays incredibly warm, and blocks wind like a champ. It offers great coverage for taller folks, keeping the cold air off your back. Solid build quality that rivals or beats North Face and Patagonia.

DP
Reviews 1

Arctica’s all-mountain pants are a solid choice for skiers who want functionality without unnecessary weight. While I’ve moved past competitive racing, these fit perfectly for family outings and serve as an excellent mid-layer under my skimo gear. I love how breathable and warm they are, plus the practical touches like belt loops, simple suspenders, and drying loops make them a joy to use. The full zipper with Velcro tabs keeps wind at bay, and the reinforced cuffs add durability. I also appreciate the length options, which let you keep buckles accessible without rolling the hems. Highly recommend these for anyone looking for reliable, well-designed ski pants.

Josh Christopherson
Reviews 1

If you’re hitting the slopes in Madison, Arctica Race delivers top-tier gear. These pants are a standout: the cut is spot-on, the fabric feels durable, and they keep you toasty without sacrificing style. The suspenders are a smart touch—they stay secure but don’t get in the way when you move. Definitely worth the investment, and I’ll be buying from them again. 👍

Josh Christopherson
Reviews 1

Arctica Race delivered exactly what I was looking for. These pants are incredibly warm and fit perfectly, striking a nice balance between style and solid build quality. The suspender system is a standout feature—it keeps everything in place without getting in the way. I’m so pleased with the performance that I’ll definitely be ordering another pair in the future. Highly recommended!

peteypb
Reviews 1

Arctica Race has some excellent ski pants. They’re incredibly warm, feature detachable legs, and come with comfortable suspenders—the build quality really shows. I normally wear a 36/30 waist, but even in a Large, these ran a bit snug on me. I ended up passing them down to a friend, but I’ll definitely be ordering a larger size for myself next time.

Robert Manzella
Reviews 1

I finally found ski pants that actually fit! As someone who is 5'9" and slim, I’ve struggled for years to avoid the baggy, overly long styles. The fit here is spot on. Arctica really delivered on quality—these are durable and well-made. I’ll definitely be grabbing another pair.

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About Arctica

Address
3523 Blackhawk Dr
Categories
Sporting goods