Apps4rent

Apps4rent is a cloud hosting provider that offers QuickBooks, Virtual Desktop, Microsoft Office 365, Azure, SharePoint, and Hosted Exchange services. It has been empowering businesses since 2003 and serves over 10,000 clients in more than 90 countries. The company operates as a Tier 1 Microsoft Cloud Solution Provider and a Microsoft Solutions Partner for Modern Work.

To get started, customers locate a plan on the website, click 'Order now', and enter the number of mailboxes needed for Hosted Exchange or decide on SharePoint Hosting. They confirm the plan quantity and price, then enter card details to complete the payment. After payment confirmation, users are redirected to an Account Configuration page where they must configure their new account before using the service.

The company offers a 30-day money-back guarantee for shared hosted Exchange and SharePoint hosting plans. If a customer is unhappy with the service, they can cancel anytime within the first month to receive a refund of their initial payment. There is no upper or lower limit on the number of mailboxes, allowing users to sign up for as low as one mailbox.

Apps4rent provides SOC 2 Type II certified datacenters with an uptime guarantee of up to 99.9%. Their infrastructure is located in two top-tier datacenters in New York City and New Jersey, ensuring scalable, redundant, and reliable bandwidth for 24/7 operations.

The business offers a variety of hosted applications including QuickBooks, Project Server, and Virtual Server, alongside managed Azure services. They also provide a sister brand called O365CloudExperts for Microsoft 365 licensing and migration services. Key features include scalable server solutions, 24/7 expert support via phone, chat, and email, and a user-friendly admin panel.

The company's corporate offices are located in Maplewood, New Jersey, while its IT infrastructure spans datacenters in New York City and New Jersey. They serve clients in over 90 countries, including the United Kingdom, Australia, Japan, India, and China, in addition to the US and Canada.

According to the website, Apps4rent has been operating since 2003, giving it over 18 years of cloud expertise. The team includes members who previously worked at Microsoft in senior capacities, and they have completed over 25,000 migrations for more than 10,000 businesses.

Customers can contact the business via the toll-free number 1-866-716-2040 for sales and technical support, or by email through their contact forms. The website also provides a live chat option for immediate assistance, available 24/7/365.

Reviewers consistently praise the promptness and helpfulness of the customer support team, as well as the user-friendly nature of the website. Many users also highlight the reasonable pricing compared to similar companies and the professional quality of the service delivery.

The Trustburn rating is 3.9 out of 5 based on 10 reviews. The rating split includes several 5-star reviews from late 2022 and 2023, alongside some 3-star and 4-star reviews that mention quick issue resolution and efficient support.

The company emphasizes that their support team consists of real people rather than bots, offering 24/7/365 coverage for monitoring, management, sales, and technical support. They also provide a 15-minute response guarantee for their Azure managed services.

Apps4rent differentiates itself by offering a 'use only what you need' subscription model where customers pay only for what they use. They also provide concierge 24/7 support and organize licensing as part of the service, eliminating the need for customers to provide their own licenses.

A first-time customer should know that they do not need a domain name to sign up, as they can buy one from the company, use an existing one, or utilize a free abcde.apps4rent.info domain. Additionally, the service can be leased or rented on a month-to-month basis with a minimum term of one month.

The company states that they typically respond to most tickets within an hour, though special engineering issues may take up to 24 hours. For escalations requiring Microsoft or other OEMs, response times may be longer, but they aim to be reachable 24/7/365.

The official website of Apps4rent is apps4rent.com.