Amtv Informatique

Amtv Informatique is a Société de Services et d'Ingénierie en Informatique (SSII) based in Mulhouse, Alsace, that has been operating since 2000. The company provides global IT solutions including audits, network management, and IBM AS400 maintenance for businesses in the Haut Rhin and surrounding departments. They offer services either as a fixed-price contract or through staff augmentation where qualified engineers work on-site or remotely.

The company specializes in maintaining and evolving IBM AS400, iSeries, and System i5 solutions. Their expertise allows them to implement the entire information system, including servers, networks, and management solutions, ensuring consistency and ongoing maintenance for these critical systems.

Clients can choose between a forfait (fixed-price contract) or a régie model. In the régie model, the company provides qualified personnel to work within the client's enterprise based on a pre-defined volume of time, offering flexibility for project needs.

The company states that it manages more than 500 machines and servers for its clients. This includes providing services remotely, on-site, or via staff augmentation, with a single point of contact for all IT operations.

The business provides solutions for EBP CRM, EBP Comptabilité (accounting), and EBP Gestion Commerciale (commercial management). These tools are designed for PME (small and medium-sized enterprises) to help streamline business processes and data management.

The company is a signatory of the eTIC charter, which outlines its commitments to digital ethics and responsible IT practices. Additionally, they surround themselves with recognized professional partners to ensure optimal service delivery for their clients' IT needs.

Multiple reviewers highlight the user-friendly nature of the company's website and the effectiveness of their IT solutions in helping businesses. They also frequently mention the friendliness and responsiveness of the customer support team, noting that staff are always available to assist with queries.

The company offers maintenance, support, and troubleshooting services, including preventive maintenance and system reliability improvements. They aim to provide rapid reactions and efficient responses to any issues or queries, ensuring business continuity through their technical teams.

While headquartered in Mulhouse, the company serves businesses in the Haut Rhin and neighboring departments such as Bas Rhin, Vosges, Territoire de Belfort, Haute Saône, and Doubs. Their local presence allows them to offer both on-site and remote interventions effectively.

The business holds a Trustburn rating of 4.1 out of 5 stars based on 10 reviews. The split includes several 5-star ratings, multiple 4-star ratings, and a few 3-star ratings, reflecting generally positive feedback with some minor reservations.

Clients can reach the company via the email address [email protected]. This is the designated channel for inquiries, project studies, and general communication regarding their IT services and solutions.

The process begins with an audit and advisory phase where the team evaluates and analyzes the client's current infrastructure. They then accompany the client in their IT projects to find pragmatic answers to their specific needs before proposing tailored solutions.

The company is composed of experienced engineers with multiple skills who work together to provide global solutions. This pluri-competent team ensures that clients receive comprehensive support for their NTIC (New Technologies and Information Communication) needs from a single specialized partner.

The company focuses on backup and security solutions, helping clients adopt a genuine security policy. They integrate these measures into their broader infrastructure services to protect data and ensure the resilience of the client's digital environment.

Beyond initial implementation, the company commits to maintaining and evolving the client's information system over time. This includes continuous updates, monitoring, and adjustments to keep the infrastructure coherent, secure, and aligned with the business's evolving goals.