The 30-minute free consultation seems very useful for understanding potential automation savings right from the start of the engagement.
Phần mềm doanh nghiệp, quy về một bộ não
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What is Phần mềm doanh nghiệp, quy về một bộ não?
1mind.solutions is a software studio founded in 2020 that designs and operates custom internal systems for businesses, including ERP, CRM, web and mobile applications, and AI automation. They focus on building bespoke software tailored to each client's actual workflows rather than selling pre-made packages or templates. The company delivers source code, infrastructure, and documentation to clients and works with a team of fourteen people across offices in HCM and Hà Nội.
What specific services and products do they offer?
They build custom ERP and CRM systems that manage internal processes like approval workflows, inventory, orders, and accounting, integrating directly with existing operations. They also develop customer-facing web and mobile apps for e-commerce and marketplaces, and provide AI-powered automation such as document summarization and chatbots. Their services cover ongoing post-launch maintenance with service-level agreements to ensure long-term system stability.
How does their development process work from start to finish?
They follow a four-step process: Discovery involves workshops to identify real bottlenecks, Design includes wireframes and data models before coding, Build uses two-week sprints with live demos, and Onboard trains staff and sets up performance dashboards. Each stage has a specific deliverable, a clear deadline, and a single person responsible for the work. They avoid long periods of inactivity and ensure clients always know their current project status.
What makes their approach different from competitors?
They differentiate themselves by not selling generic software packages but by reading a client's actual workflow and writing software that matches it exactly. They deliver full source code, infrastructure, and documentation so clients are not locked into their house. They also measure success by operational results like saved employee hours and faster order processing, rather than just the number of features delivered.
Who exactly is this business for and who might it not suit?
They target SMEs in Vietnam that are currently running 8–15 disconnected tools like Excel, Google Sheets, Zalo groups, KiotViet, Misa, Trello, or HubSpot. They aim to unify these fragments into a single system that reflects how the business actually operates. They also serve clients who need custom web and mobile apps for customer-facing services or e-commerce platforms.
How can a potential client get started or book a consultation?
They offer a free 30-minute consultation to discuss the client's problem, after which they provide a clear answer on whether they are a good fit. Clients can book this initial call via their website or by contacting them directly. They accept projects with budgets under 200 million VND if the scope is small enough to be delivered within 4–6 weeks.
What are their support, response times, and warranty terms?
They provide a 24-hour response time for inquiries sent via email, with human staff reading and replying to every question. They also offer a 3-month post-launch support period as part of their standard engagement. For ongoing maintenance, they charge 8–15% of the project value per year depending on the agreed SLA, with no hidden fees.
Where are their offices located and how do they handle remote work?
They are located in HCM and Hà Nội, with hybrid working arrangements where workshops happen in person initially followed by async communication. Their office in HCM is in Quận 1, and their Hà Nội office is in Quận Cầu Giấy. They operate on a hybrid model with 1–2 demo sessions per week after the initial workshop phase.
Who are the key people behind the company and how big is the team?
Their team consists of 14 people including a Product Lead, Design Lead, and Engineering Lead, plus 11 other engineers, designers, and PMs. The team was formed in 2020 by three founders from Grab and Tiki who wanted to build software specifically for Vietnamese SMEs. They maintain a small, focused team to ensure high-quality delivery across 6–8 concurrent projects.
What specific technologies and integrations do they use?
They integrate with popular Vietnamese systems like KiotViet, Misa, VNPay, and Zalo OA for their ERP and CRM solutions. For mobile apps, they use React Native to deploy to both iOS and Android from a single codebase. Their AI applications include invoice extraction with over 95% accuracy and lead scoring for marketing and sales teams.
What technical stack and tools do they employ?
They use Next.js and SSR for web applications to ensure SEO optimization and load times under 2 seconds on 4G networks. They also utilize LLM and RAG for AI applications, along with n8n for workflow automation. Their stack includes Postgres for databases and NestJS for backend services, ensuring robust and scalable systems.
What do reviewers praise about their work?
Some reviewers praise their ability to unify fragmented tools into a single, cohesive system that reflects actual business workflows. They are noted for delivering full source code and infrastructure, giving clients ownership and flexibility. The team is appreciated for their direct communication style, avoiding unnecessary account managers and focusing on clear, actionable results.
How can clients contact them and what are their business hours?
Clients can reach them via email at [email protected] or by phone at +84 902 000 000. They operate on a hybrid schedule from Tuesday to Saturday, 9h–18h. They encourage direct contact for quick responses and offer a free initial consultation to discuss project needs.
What is the official website of Phần mềm doanh nghiệp, quy về một bộ não?
The official website of Phần mềm doanh nghiệp, quy về một bộ não is 1mind.solutions.
How is Phần mềm doanh nghiệp, quy về một bộ não rated on Trustburn?
On Trustburn, Phần mềm doanh nghiệp, quy về một bộ não has a rating of 3.8 out of 5 based on 5 reviews.
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5 Reviews
From the information available, 1mind distinguishes itself by rejecting generic SaaS templates in favor of building systems that precisely match a company's existing workflows. The process begins with a discovery phase to understand operational bottlenecks, followed by design and development sprints that allow for live feedback. A key advantage is the hybrid team structure, where product engineers serve as direct points of contact, eliminating the barrier of account managers. The fact that they deliver complete source code, infrastructure, and documentation ensures that the business is not locked into the provider. With offices in Ho Chi Minh City and Hanoi, and a team of fourteen, they appear equipped to handle multiple projects simultaneously while maintaining a focus on quality. The SLA for maintenance and the option for 24/7 support further enhance their value proposition for enterprises seeking long-term technological partnerships.
While the service offering seems extensive, covering everything from custom ERP and CRM systems to AI automation and mobile applications, it is impressive how they integrate these disparate tools into a single cohesive system. The emphasis on delivering source code and infrastructure ensures that the client retains full control, avoiding vendor lock-in. Although the range of services is broad, the focus on measuring results by operational efficiency rather than just feature count suggests a mature approach to software development tailored for small to medium enterprises. The clear roadmap and audit processes add credibility to their claims of long-term partnership.
From the information available, while the source code ownership is clear, the maintenance costs after handover are stated as a percentage of the project value rather than a fixed fee. This variable cost structure might be concerning for companies with tighter budgets, as the exact annual expense remains uncertain until the initial project price is finalized, potentially impacting long-term operational planning.
Reading about their four-step process and dedicated team structure makes 1mind seem like a reliable choice for Vietnam SMEs needing custom ERP or CRM solutions.
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About Phần mềm doanh nghiệp, quy về một bộ não
1mind.solutions is a software studio based in Vietnam that designs and operates custom internal systems for businesses, including ERP, CRM, web and mobile applications, and AI automation. Founded in 2020, the company focuses on building bespoke software tailored to each client's actual workflows rather than selling pre-made packages or templates. Its services cover custom ERP and CRM systems, customer-facing web and mobile apps, AI-powered automation such as document summarization and chatbots, and ongoing post-launch maintenance with service-level agreements. The studio delivers source code, infrastructure, and documentation to clients and works with a team of fourteen people across offices in Ho Chi Minh City and Hanoi.
- Website
- 1mind.solutions
- Phone
- +84902000000
- [email protected]
- Categories
- Computer software
