They offer both custom builds and owned products. The model seems solid, though pricing details are not immediately clear from the site.
Questions about One M Solution
What is One M Solution?
One M Solution is a Kathmandu-based software company that builds, runs, and stays accountable for software. The company develops its own internal products end-to-end, from concept through app store release to live operations, and also provides contract software builds and embedded operations for clients. Its service offerings include internal products, client software builds, ERP and systems design, embedded operations, and consulting and advisory work.
What specific products does One M Solution own and operate?
The company's own products include KHEL, a futsal booking app used by over a thousand players across a hundred-plus venues, and 1M Stay, a hotel CRM SaaS in development. They also build 1M Expedition, an ERP for trekking and expedition companies, and have developed systems for Seven Summit Treks and Yeti Fares. These products demonstrate their ability to build and run software daily.
What are the five main service categories offered by One M Solution?
One M Solution offers five distinct ways to work with them: building client software, designing ERP and systems, providing embedded operations, and offering consulting and advisory services. Each service has a named owner, a written scope agreed before building, and a live task board that clients can access at any time. This transparency ensures clients can track progress from discovery through launch and warranty support.
How does One M Solution approach building software for clients?
The company's approach involves sitting with everyone who uses the system before writing code to understand how the work really moves. They build the system around actual workflows and then stay to run it, ensuring the software meets the needs of the people who depend on it. This end-to-end lifecycle management covers everything from the first conversation to daily operations.
Where is One M Solution based and what regions do they serve?
One M Solution is located in Kathmandu, Nepal, and has a presence in the United States. They serve clients in Nepal and aim to take what works in Nepal and make it work in the US and beyond. Their local time zone is based on Kathmandu, and they operate from coordinates 27.7172° N, 85.3240° E.
Who leads One M Solution and what is the team structure?
The company's team consists of four directors: Sirjana Lamsal, Sarthak Chand, Aarogya Rijal, and Nipurna Dhakal. They are supported by in-house disciplines including backend developers, frontend developers, mobile developers, and others working across APIs, data, interfaces, and iOS and Android. This structure allows them to move fast while maintaining accountability for the result.
How can a potential client contact One M Solution to begin a project?
To get started, clients can call +977 9714503834 or write to [email protected]. They request a few lines of information about what the business is running, what they want built, or where it keeps breaking. One of the four directors reads the message and writes back to initiate the process.
What role does AI play in One M Solution's development process?
One M Solution uses AI to write and review code alongside their team, which helps a small team move fast. However, they emphasize that AI does not answer for the result; the human team does. This combination of technology and human accountability is central to their development process.
What are the long-term vision and mission of One M Solution?
The company's vision is to become the parent of a family of products, some SaaS and some not, built on one engineering spine and made to work across borders. Their mission is to build, own, and run a growing portfolio of software, proving each product in the market before starting the next. This strategy ensures continuous improvement and market validation.
How long has One M Solution been in operation and what is their industry history?
One M Solution has been operating since at least early 2026, when KHEL went live. They have a history of building systems for specific Nepali industries like trekking, futsal, and tourism. Their experience spans from internal products like 1M Fleet to client builds like Yeti Fares and Seven Summit Treks.
What tools and documentation does One M Solution provide to ensure client success?
One M Solution provides a live, shared task board that clients can open any time to track progress. They also offer training, handover, and runbooks to operate systems after the build is complete. This ensures clients have the tools and knowledge to manage the software independently after the initial engagement.
How does the embedded operations model work for clients?
The company's services include embedded operations where they put one of their team members in the seat as a product manager, operations lead, or analyst. This person reports into the client's business and answers for the result, not just the hours. This model is designed for clients who need the work run, not just advice about it.
What is the methodology for building ERP and systems for clients?
One M Solution's approach to ERP and systems design involves department-by-department discovery and workflow mapping. They build the system module by module and provide a role and permission model. This ensures the final system accurately reflects the complex realities of the client's operations.
What is the official website of One M Solution?
The official website of One M Solution is 1m-solution.com.
How is One M Solution rated on Trustburn?
On Trustburn, One M Solution has a rating of 4.3 out of 5 based on 4 reviews.
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Reviewing the available data, One M Solution appears to have established a significant presence in Nepal, India, and the United States, which suggests a capacity for cross-border operations. The mention of locations in Kathmandu and the United States indicates a distributed model that could offer both cost efficiency and local market understanding. Their portfolio includes notable products like KHEL and systems for Seven Summit Treks, which implies experience with diverse industry verticals, from sports booking to trekking expeditions. The team structure, comprising eight disciplines in-house, suggests that clients would have access to a full suite of skills without relying on external freelancers, which could reduce coordination overhead. The use of industry-standard tools like AWS, Docker, and GitHub indicates a modern technical stack. However, the specific details of their support offerings, such as response times or escalation procedures, are not explicitly detailed on the site, so prospective clients should verify these during the initial consultation. The emphasis on staying accountable and running software post-launch is a positive differentiator, as many firms focus solely on delivery. The fact that they also build their own products suggests they test their own processes, which could lead to more reliable outcomes for clients. Overall, the company seems well-positioned for businesses seeking end-to-end software ownership.
The range of services from internal products to embedded operations demonstrates a robust engineering spine. This breadth suggests they can handle complex, multi-disciplinary software challenges effectively.
Their cross-functional team and shared task board suggest a transparent approach to building and running software.
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About One M Solution
One M Solution is a Kathmandu-based software company that builds, runs, and stays accountable for software. The company develops its own internal products end-to-end, from concept through app store release to live operations, and also provides contract software builds and embedded operations for clients. Its service offerings include internal products, client software builds, ERP and systems design, embedded operations, and consulting and advisory work. The company describes its approach as covering the full lifecycle from idea through ongoing operations, with cross-functional systems designed to be robust and scalable.
- Website
- 1m-solution.com
- Phone
- +9779714503834
- [email protected]





