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Fleetwood Windows & Doors Fleetwood Windows & Doors Reviews 23
3 years ago

HORRIBLE CUSTOMER SERVICE!!!

Horrible experience with Fleetwood. We spent around $26K on new windows and sliders for our home, opted for the "higher end" Fleetwood windows based on sales rep. 18 months later I'm laying in bed and all of a sudden the glass in one of the sliders shattered. Nothing struck the glass, it was only the inside pane that broke into a million pieces. We reached out to Fleetwood for their warranty and they told us that "it does not look like spontaneous breakage" and have ignored all of our messages. They have not responded to us at all and have not been willing to even send someone out to take a look. We're now having to replace the glass in our $3K slider that is less than 2 years old and Fleetwood's customer service is non-existent.

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