Do not allow Minster law to represent you under an...
Do not allow Minster law to represent you under any circumstance.
After car accident in July 2022, in which the other party admitted 100% liability I was put on to Minster Law by my insurance company.
It is now February 2024 and I have still not received any compensation for my injuries. In fact, they don’t even communicate or respond to emails, so I have no idea where we even are with my case!
I received a phone call from them back in November last year, in which the person I spoke to admitted that there were serious problems within the company, but couldn’t go in to details over the phone. They agreed with my complaints and apologised and also admitted that my file has just been sat in a tray for the last year and nobody has even picked it up to look at it.
He said they would now be working on it and will contact the other drivers insurance company and they have five days to respond, so he promised I would be contacted again in a few days with an update. That was three months ago now and I’ve not heard a word from them!
Also, that was the only contact I’d received from them since December 2022!
I have had to now involve the Legal Ombudsman to try and resolve this matter.
I repeat, avoid Minster Law at all costs!
Read the other reviews yourselves, I only wish I had before allowing them to represent me.
