Terrible...long wait times, not reasonable
Confusing criteria to submit final grades and payment proof. I feel like it was way overcomplicated...I enrolled for direct deposit and they still said it would take several weeks to receive my tuition reimbursement. Even though everything had been approved and accounted for. I'm very upset and wish my employer would use a different company for our tuition reimbursement program...
Also I sat on hold for a very long time every time I called asking for clarification.
