Bottom of the barrel company!
Heads up! As a former employee, I can tell you that NONE of their employees are certified/licensed to release medical records! They couldn't train us properly to do the job and treated most of us like dogs! They are a THIRD PARTY medical release company! They chastised employees who had trouble grasping the concept due to poor training. They made fun of employees who asked questions they felt were stupid! (One employee quit on the spot because their was question was actually misunderstood (in my opinion) and they embarrassed her at a meeting!) Mentally draining job, trash/ racist management and employees at Norristown, PA and Hurst, TX locations! Patients, they don't care about the security of your records! They are quantity over quality type of company. If you need to request records, it's best to contact the facility directly! It's a typical unprofessional call center!
