The company puts a capital C in the contractor fra...
In my opinion and experience, this company puts a capital C in the contractor fraud it commits! Fabricates, manipulates, and reports negative reviews on Google to mislead and deceive the public. Horrible and poor customer service, claims to be a religious man and veteran, yet he is 100% dishonest, breaches his own contract, misrepresents his company's capability and capacity told me my pool would be done in 90-120 days took over 15 months and the finish product is horrible, will not fulfill what is in the contract, and still charges you the same price for items he never installed that were in your contract, then plays dumb about poor quality and shoddy workmanship and subcontractors he hired that show up when they feel like it. You can never get a straight answer from this pool builder as the organization is non-existent, and he has no project manager, so he has no idea what is going on until you bring it to him, and then he pays oblivious to it. Says I checked it myself, and that wasn't there, so you must have done it despite being shown a picture prior to the pool being filled. No warranties are associated with my pool coating or its poor workmanship, which led to streaks and runs. The company refused to repair the leaks I have from their shoddy work, and the owner ghosted me after I emailed, calls he didn't, and texts he received. This company also did not pay subcontractors which led to a lien on my home from one contractor and when I contacted the subcontractor who did my screen enclosure to make repairs to the screen enclosure they put up, I was notified by the owner that they had never paid by Larco Pools LLC for the job they did and others, and they refused to come out and make repairs. I also had a lien placed on my home because Larco Pools LLC had a company do a proposal for a job and put it in my contract, then changed contractors to pocket $18,500 and left me with a lien for $8600 and never did anything but send them a letter with no follow up action to fix the issue. Despite the contract stating the screen enclosure will be at "Larco Pools LLC price". If you contract with this company for a pool build, expect this treatment because of its shady, dishonest business practices. Make sure you search for this company and the owner's name so you know what you're getting into, as other homeowners have been a victim of this horrible company as well. Also, this company has had its BBB accreditation revoked due to numerous negative reviews and a consistent, well-documented track record of dishonesty.
