Zeo Brothers Productions Review

Management is good to work with great skills the understand religious event

I haven't even picked up my rental yet but I will explain the 5 stars. Absolutely amazing customer service. I had placed an order online to rent two powered speakers for my NYE gig this evening. I had accidentally placed the order for the day of (which was way before this evening) and not only did they adjust the rental date promptly, they were pleasant and courteous about my mistake. I really appreciate you, Zeo Brothers! Looking forward to spinning tonight with my rental from you. Thanks again!

I rented several times from them in 2018 without a problem, but that was always by phone. On a Monday I reserved 3 active speakers using their online rental website. I added each speaker to my rental cart, selected "Pay on pickup", chose the date of rental (2 days later) and submitted my request. I received an email confirmation with order number. So far so good.

When I arrived Wednesday morning to pick up my gear I was told there was no order in my name, and that they don't have the items I reserved in the warehouse. I showed the rep my email confirmation but she said she wasn't in Monday so she never entered the order into their system. She also told me their website doesn't actually reflect current inventory and that reserving doesn't guarantee availability. This reminded me of the Seinfeld episode regarding auto rental!

To their credit I was told they could substitute a passive sub and amp instead of an active sub, but that cabinet was way too large to fit in my car. Their attempt to make it right, such as it was, earned 2 stars.

I scrambled to find gear elsewhere, fortunately a nearby competitor had speakers in stock, the rental was a bit cheaper, and I backed right up to their warehouse where a worker loaded the speakers into my car.

When I walked back into the Zeo Bros office to tell them to cancel my unfilled order they were upset because they had already wheeled out the huge passive speaker. The rep had also printed and showed me a disclaimer from their website which stated "This is only a quote request. Submitting this information does not guarantee that the equipment you have requested is available." -- I'll be honest, I didn't notice that fine print, BUT the reservation system totally led me to believe that the speakers were available and reserved for me...right down to an email confirmation with order number!

I will not go back to Zeo Brothers. If you continue to rent from them make sure you call them. DO NOT use their online rental system.

Kind and chill people, gives you great price and reliable service.

I worked here out of college. They NEVER did what they said they would do, which was get experience on a sound board. The owners are very stingy and I'm not the only person who's worked forthem and feel this way.

We use Zeo Bros every year for rental of spot lights, etc. for a school musical. Always great to work with and great selection. Super knowledgeable!

Zeo Brothers has extremely poor management and fraudulent business practices. I ordered equipment from them for an event, spending ($3000), and received faulty unuseable equipment as well as not having enough of the parts that were needed. When asking for a refund just for the unusable equipment (around $300), I was told that all of this was my fault and even accused of owing them money for them not coming on the correct date and time (for their scheduling error) to load the equipment back on the truck. Fortunately, I am okay with losing the money but I am not okay with the disrespectful actions of this business owners. They do not respect their clients or small local businesses. They can choke on their $300. In addition, I notified the company of equipement issues three times and only got a call back after my 4th attempt, at which time they told me it was their first time hearing of it! BAD Management, AWFUL service, NEVER recommending to anyone, and NEVER using again!

As a musician on a tight budget, the gear is quite affordable. Great service and friendly staff!

Zeo Brothers provided lighting services for 2 major events for the Bucks County Children's Museum and they did an amazing job on both. Great to work with, terrific ideas and professional. Thank you!

Great location. They rent everything from a banjo to a B3. Knowledgable staff.
Reasonable costs. Real good stop.

Had to hire a new company to fix the mistakes of Zoe

Totally impressed with the service. This is the second time I rented a B-3 and was pleased. Looking forward to the next time.

They always provide quality, working A/V and musical gear! Thanks!

If you need to rent great but if your buying new it's better to take your business to a Sam Ash or a Guitar Center or Online where you'll get a better price or they can price match . Zeo will not price match anything in there store and I have been dealing with this company for a long time and after today not willing to price match a online price I will not be giving them anymore of my business

Interacting with a representative for used gear purchase, casually tried to slip in sales tax for $100+ with no mention of it before. Glad I noticed it before I hit the pay button!

Great customer service and needless to say great products

Reliable, reasonably priced rental equipment. The staff was easy to work and made pur event seamless with and it looked beautiful! Would use again! Thanks guys!!

I came across this place searching the web for AV rental. I needed a digital projector for a small presentation. I have to say great service, great price, and very helpful and accommodating staff. The projector itself was pro-quality; much better than the consumer level model I bought on Amazon. Their web site was easy to use and I was able to find what I needed before going there in person. Nice to find a thriving well-run small business in area.

Nothing worked right and missing cables on my order. Then got charged for delivery of items they screwed up

Rented from these guys twice - first time everything was fine, second time they didn't give me any AC cables for the speakers. Just double check everything before you load up and roll over to your gig.

I worked for Zeo Brothers in the pass at various shows from University graduations to Indiana gatherings to Church Anniversaries. And it's all been great and a learning experience.

I can't say enough good things about these guys. I rented a PA system for a party at my house. They didn't try to over sell me and they took there time to explain how to use it. I've even called with random audio questions that had nothing to do with anything they sold me and they always take the time to help me. It's hard to customer service like this, thank you !