Joy Louis, the current community manager is the mo...
Joy Louis, the current community manager is the most disrespectful and unprofessional person I have ever seen. In my opinion she is simply hateful toward other people that doesn't look like her. Just pure discrimination is what we have experienced. Joy Louis, should be fired long time ago.We have been living here for the last 4 years at the Villa Monterrey Apartment in Overland park, KS. The community managers have not been that great even in the past .But this current one is the worst i have ever seen. Everytime something breaks and we had to request a maintenance, for one we would have to wait unreasonable number of days regardless of how serious it is. When we call to follow up she is very rude and disrespectful. She will act like she is doing us a favor. Nothing get fixed here in reasonable time. But the level of rudeness and hate toward residents makes me wonder why she is even here? We are now waiting for our lease to be completed so we can leave this place. I love the location and the apartment but if you have a maintenance need, they will make you feel like you are a piece of trash
I am a Current Resident. If any manager want to contact me I am willing to give you all the evidence for my complain. Thanks !