Yoigo is without a doubt the worst telecommunications company.
I've had others and never as many breakdowns as this one. Then you call them and they don't take your phone with a loud jazz locution to give up on the call and hang up.
Shame. When I can, I change to another more serious company. They are not formal.
Painful customer service. The employees who have attending do not know how to solve problems and the client is injured. If I could I would put zero stars.
Lovely girls, especially Samara. I knew her when she took me from Yoigo. Now I have taken my father to do tb of Yoigo and casually he is still there. Samara: my father (91 years old) came out delighted.
It is supposedly a point of collection of celeritas but they do not accept packages larger than 50 cm, and mine would be 70 cm at most.
They don't admit it because the store is supposedly small.
You should let me know why I put the negative review, I have taken a trip in vain.
Yoigo is the best of the four I've tried.
The girl who attended us friendly and competent, knows very well the steps to be done and advises.
Unfortunate treatment. Non-existent after-sales service. Management of grievous portability ..... Do not find out !!!!!
Great deal of 10 ... Marina a charm ... I was treated like a super professional ... I install everything with a huge patience ... recommended this store ... it is the first time that they treat me so well in a phone shop .. thank you very much for the attention!
YOIGO as a telephone and communications company undoubtedly a TEN, the attention of its stores or franchisees (I do not know the data) quite poor and thus:
I just contacted by phone to inform me of what is necessary to duplicate a card, the girl who picks up the call a bad mannered, or good afternoon or hello or anything at all, after asking him he answers in a bad way by treating me as if he were his colleague and We were having some drinks at the corner bar.
Perhaps it would be best to provide social workers and communication skills to their workers to put them to perform this Public Service function.
Although like everything else, I suppose that he doesn't care what I say. GOOD AFTERNOON
The girls who serve are very friendly. But there are very poor organization. The negotiations are very long and you have one person attending makes us three quarters of an hour waiting.
Of course so they will not put more people to attend because all afternoon gives you time to serve 4 customers around, and so the company compensates you say no to put people, but not for little public.
And if you do not put more people attending at least they could put chairs, wait an hour because feet ....
Now that maybe they do not want are customers in store, but on the phone the customer care the vast majority of the time they send a shop.
They don't know anything ... The telephone commercial says one thing and another in the stores
Very good telecommunications company. La Vaguada's store is small but easy to find (right in front of the Alcampo) and is super well organized, and they are very friendly. I went to ask about my options of Renew and super good.
SHAME AND DECEIT. They are scammers. They sell you a product, sign the contract and then apply what they want. Store managers and wash their hands do not have any type of resolutive capacity.
And since Yoigo Spain do not give solutions either.
RECOMMENDED ZERO
Yesterday, 10/22/19 I was going to make a duplicate card that I urgently needed at 9:50 p.m. and the girl who was working quite unfriendly by the way told me in not very good ways that I didn't do it because it was already closed, when The closing time is 22:00. a shame, if the closing time is 10 until that time they should attend to customers.
