As a customer, I recently had an average experienc...
As a customer, I recently had an average experience with the company. The website, Xaware.com, offers a range of products and services which caught my attention. However, upon further exploration, I found the website layout to be a bit confusing and cluttered, making it difficult to find the necessary information. The lack of clear navigation hindered my understanding of the company's offerings.
To their credit, their customer service representatives were responsive and helpful when I reached out with inquiries. They promptly addressed my concerns and provided satisfactory solutions. However, I was slightly disappointed with the overall lack of transparency in pricing and product details on the website.
Although I appreciate their efforts in providing assistance, I believe there is room for improvement in terms of website user-friendliness and transparency. Overall, my experience with the company was average, with both positive and negative aspects to consider.