Wright Outdoor Solutions Reviews

Jason Brauckman and his team are incredible. Tree fell on our house during the derecho Monday. Called Jason and by Tuesday he and his team had it off the house AND SAVED THE ROOF. They are quick, professional and proficient.

I would not recommend Wright. Poorly managed projects and indifferent office staff. After many years of using Wright, I have given up.

Had them out to trim out dead limbs from our pin oaks which they say can only be done in winter. Limbs are devoid of leaves. Had them come back the next winter because they did not get most of dead limbs down. lo and behold, this spring we still have 7-8 dead branches in our 2 oak trees. Obviously they cannot find the dead branches in the winter.

Excellent value and exemplary customer service. I would highly recommend Wright Outdoor Solutions for residential tree removal.

Contacted Wright in the fall for a consultation and never received a design as we were promised. Followed up this spring and was told we would have our already completed plan within a day or two. We still have nothing weeks later.

I have been with Wright Outdoor Solution for a few years, the service was great, the price was reasonable. In October 2014 I received a letter stating they made mistake by over fertilizing in the due to a malfunction with their application equipment. That killed my grass. They responded right away stating, "One of our company s values is to build quality into everything we do, and in this case we may have not performed according to that value. We sincerely apologize and will do everything we can to remedy any negative effects to your lawn." An agent come out to look at my lawn to see what needs to be done. The bottom line, my grass was burnt, there were spots with no grass at all effective Spring 2015. They promised they would do reseeding as well as 2 free applications in Spring 2015 to see if the condition of the lawn improves. They've done what was promised, the lawn improved slightly, however, it wasn't restored to the original condition for which they cared for a few years. I spoke with their Vice President and asked him to lay new grass and the condition that I asked was mid May. Someone from the office contacted me the following day and we had a verbal agreement. They asked me to mark my irrigation heads so they wouldn't damage it and someone will be out to lay new grass within a few days. However, they kept delaying the process stating many people were affected and I am next in line, however, because of the rain in Des Moines their contractor is delayed. It's end of July, the rain has stopped for a month now, I am yet to hear back from them. I removed my irrigation markings at this point since it makes it difficult to mow the grass I have recovered and I will find another company. Just wanted to share my experience with Wright Outdoor Solutions, after all, they attempted to do it right but failed. UPDATE: Wright Outdoor Solutions contacted! Holly spoke with me and made it right. Thank you Wright Outdoor Solutions for going above and beyond.

They have a great selection of plants, bushes, & trees. The staff is very knowledgeable and polite.

Quick response time. Job was scheduled in timely manner. Poor communication led to irreparable mistakes with only a small discount for the error. Asked trunk to be left standing and they cut it to the ground. Debris was left crossing property line into neighbors yard for more than 24hrs. Was unable to have my fence reinstalled when scheduled due to this, and am still without a fence due to the error. Office people were lovely and I'm grateful the job was done, but will likely not recommend this company in the future.

Professional and knowledgable, first rate service each and every time.

So responsive and helpful after the derecho. Thanks! Great work!

They replied to our request of tree trimming and gave us the quote right away but never came to get the job done. We understand the weather situations, but the first time, they never called or emailed to let us know about canceling the job. I had to call multiple times to get a date they would come. Second time, they emailed confirming they are coming but never showed up and never called or replied to my email to reschedule. Really unreliable and poor service.

Wright has everything from design to install so dialed in I can't say enough about how great their work is. You guys are truly impressive

Worst business ever. Had them do some work. Kept changing the prices. Employees even asked for a tip!!! Would not recommend to anyone!