Reviews 17
Filters:
Rating
Language
Sort:
Most recent
M
3 years ago

WRH Realty Service prides itself on building one o...

WRH Realty Service prides itself on building one of the best-in-class management teams in the multi-family industry. As a vendor, everyone at Creative MultiCare, Inc. appreciates this commitment to excellence. Our long collaboration with the WRH Realty staff is mutually beneficial because of this quality of service.

The WRH Realty Service maintenance teams schedule timely services and properly readies each unit. Their attention to detail enables Creative MultiCare, Inc. s staff to work as quickly and efficiently as possible. Their prompt and thorough maintenance practices help us deliver the Service You Can Depend On we promise customers.

Thanks to a dedicated and knowledgeable staff and an all-around great communities, I confidently recommend WRH Realty Services.

B
3 years ago

I have had the pleasure of working directly with W...

I have had the pleasure of working directly with WRH Realty and I am blown away with their level of organization, attention to detail and commitment to provide the best experience and results for their properties. From strategizing to implementation, WRH is second to none.

J
3 years ago

WRH Realty is an AMAZING Company to both partner w...

WRH Realty is an AMAZING Company to both partner with, AND work for! If you are looking for a job that you can retire with, or looking for someone to manage your properties, I HIGHLY suggest WRH Realty! They have 20 years of management experience and they take PRIDE in letting you know YOU MATTER.

D
3 years ago

The people at the Apartment complex they are excel...

The people at the Apartment complex they are excellent, they do their best, but the people at the approval department are, bad people, the ask for paper that not even the high class apartment complex ask for, not even buying a house ask for paper that they ask, is ridiculous and you call the approval dept.main offices to discuses the matter they say the will call you back, but the don,t no professionalism.....

A
3 years ago

worst property manager at cortona south dale mabry...

worst property manager at cortona south dale mabry tampa Deborah smith disrespectful person does not know how to show respect. I had been promised a gift card and never received and manager is always avoiding phone calls. worst management ever. Do not deal with them and the offers they give real poor management and i am disappointed

s
3 years ago

One of the worst customer service experiences we h...

One of the worst customer service experiences we have ever had. We were tenants of Turtle Pointe Apartments in Houston for a period of five months. We left our apartment in meticulous condition, had initially paid three months rent upfront, and were very careful about paying all our other bills on time. We ensured that we deposited an extra amount in our last rent's payment to cover the few days we would be staying in July. Upon moving out, we were charged an extra $85 late fee. When we made contact with the assistant manager to ask about this, he said he would get back to us. He never did. We called back several times afterwards to first receive confirmation that he was in the office, only to be told after our call was transferred that he was (very conviently) in a meeting, or had just stepped out. The assistant manager has not made any contact or returned our calls since. We contacted WRH Realty, who manages the site, and were informed that the Regional Manager would make contact within 24 hours. Weeks thereafter, after still having had no one return our call, we called back to leave another message for the Regional Manager. Still no call back. Contrary to the voice message one is greeted with upon calling, our call was clearly not important to Turtle Pointe, nor indeed to WRH Realty. When we called a third time on 22 August (almost four weeks later) and left a voice message indicating that the Regional Manager had still not gotten back to us concerning our complaint about Turtle Pointe management, we received a call from her. The treatment we received was one of the most unprofessional, and indeed indelicate, that we have ever been subjected to in our professional and personal lives. Upon voicing our complaint concerning the unfair payment that we believed we had been charged, and the childish, discourteous treatment that we were given afterwards by Turtle Pointe management, the Regional Manager asked, to our absolute astonishment, what would 'satisfy' us! We politely responded that we were not in a position to tell her how to do her job. She even went as far as to state most condescendingly that she had called us on her day off (as though we oought to be grateful for such a grand gesture!) And all this after waiting almost a month to hear back from her in the first instance! Such brazenness on the part of someone in the position of Regional Manager was nothing short of appalling. What is more, she said most angrily that she would be mailing out a cheque to us the very next morning, before abruptly hanging up us. This refund has still not arrived. There seems here to be a deeper culture of unprofessionalism and lack of customer service skills that not only does WRH Realty a great disservice, but which regrettably seems to have filtered down to Turtle Pointe Management. A great shame!

E
3 years ago

I have Worked with the WRH Team in St Pete for ove...

I have Worked with the WRH Team in St Pete for over 10 years.
Stephen, Clive, Camilo , Ed, Aleph and not to mention all the wonderful managers have been nothing but a pleasure to work with. The always put there staff and tenants first.

D
4 years ago

I had the privilege of meeting and speaking to all...

I had the privilege of meeting and speaking to all of WRH's top leaders as well of several of their vendors in Charlotte, Dallas, and Jacksonville.
The humility of their CEO and COO as well as the sincere appreciation for the company from the employees and vendors was refreshing and unique.
They are a company who's walk matches their talk.
Whether you are looking to partner with WRH to manage your property or looking for an amazing place to work or live, this is an organization that you can trust with your most precious assets.

J
4 years ago

As the owner of a company that deals with many pro...

As the owner of a company that deals with many property management companies I would like to say that WRH is one of the best and most professional companies in the industry. We have worked with Stephanie Treto and her team for around 5 years now and I can honestly say she looks out for her company but also for the vendors she partners with. We are looking forward to a continued relationship for many years to come.

.

L
4 years ago

Incompetent, unprofessional.

Incompetent, unprofessional.

Im a tenant of BC Tampa (WRH). Be suspicious of every move they make. I don t know if they re game is incompetence, or outright fraud, but they re sketchy, not a good landlord to deal with. I suspect incompetence.

Great property tho. It s a shame. Could have been resolved with a little reason, and common sense. At this point, I would rather pay a lawyer, than pay them.

WRH Realty Services, Inc

WRH Realty Services, Inc

3.6