Did business with them for years great co great p...
Did business with them for years great co great people
Did business with them for years great co great people
The service at World Famous is terrible. I received a dining tent that was shipped damaged (broken pole). I contacted customer service to see if I could have the pole replaced. I was told that they didn't have any in stock in the parts department and therefore it could not be replaced.
This is crazy. Could they not have said that they will ship a replacement pole when the part became available.
I really like the tent but I will never buy from this supplier again if that is the way they treat their customers!!!!
This may be the worst company for customer service on planet Earth. The woman who normally answers the phone is extremely rude and disinterested, then you get transferred to the parts dept, where they actually have only ONE person who is capable of finding a part for you. This woman has been on vacation in Greece the past 7 wks (a piece of information i just found out after the 4th call) - and so nobody can help me with a replacement part until she returns.
How is it possible that a company which advertises itself as "Canada's Largest Outdoor Equipment Supplier", has only ONE person working the parts department???
Perfect example of today's 'I already have your $$ so screw you' mentality.
I will NEVER buy another item from this company!
Got a pair of there misty mountain heated socks. Terrible product doesn't do anything zero heat. Do not buy this product i would recommend staying awat from this company all together very shoty work.
Have been dealing with this company for over 30 years. Honest had working Canadians who sell a large variety of quality outdoor products.
These company is full of people with hearts of gold who actually care about their customer and people they do business with. No wonder they been in business for so many years and continue to be.