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L
3 years ago

Repairs are hardly ever carried out. You are treat...

Repairs are hardly ever carried out. You are treated unkindly, they don't understand your situation. In short, if something breaks, and you get damage, they just make you burst hard. All they do is collect money, but a bit of service and customer friendliness is no longer there. I don't have a good word about it !!!

J
3 years ago

I've lived at the same address for 19 years,

I've lived at the same address for 19 years,
In those 19 years I have seen many people come and go.
I have had problems with the sewage system for years (in succession). etc.
Almost 1 full year with a leak in my kitchen.
Had to place my guest in the middle of the kitchen so that the drap did not end up in my pans.
Now I have requested a new kitchen unit, but that is not going as it should.
Still waiting for the contractor according to the voicemail message from living partners themselves.
Got a power outage on Friday night, which I still have now.
I don't think all of this is neat.
I pay my rent properly, I have never had any debt, and I never will.
But, can my complaints be taken seriously?

B
3 years ago

Still nice to be with living partners.

Still nice to be with living partners.
Unfortunately, contact and opening time are not nice when you work, I cannot confirm a repair request through the site, unfortunately.
I just want the smoke detector to be replaced, but unfortunately it is still calling during working hours.

K
3 years ago

This company is terrible!

This company is terrible!
They want money right away, even if the house is in so bad condition, that You canot live in there!
When You report to fix something, they wash there hands away from it !
Giving away houses that need to put a 5000-10000 only to renovate !

M
4 years ago

Mr. van Woonpartners points out that I am not allo...

Mr. van Woonpartners points out that I am not allowed to use the bicycle in the lift because I would do damage in the lift, I say that I do not destroy anything.

Gentleman steps into the elevator, I also get in and then gentleman with his work suitcase pushes me violently while I get in, out of the elevator and says: For my own safety because of corona.

Yes, because he can't indicate that normally either.
By the way, he also came well within a meter by pushing, nice and coherent.
So I angrily labeled him a coward

I call Woonpartners and indicate that I am being pushed out of the elevator by an employee.
They are not interested, but that I am not allowed to use the bike and because of corona, only one person is allowed in the elevator, which is not indicated anywhere. Apparently, without warning, I may be forcibly pushed out of the elevator by staff living in partners.

Well then I had had it, bunch of corona crazy 99.99% of the people in the Netherlands have not died from it, but such paranoia and brutality just talk about it. and oh dear with a bicycle in the elevator, we will soon die from that too, let alone someone with a mobility scooter.

People go here by bicycle and together just in the elevator and if you only want that is fine. The lift is even used to move furniture and I thought it can handle up to 900 kilos, in short, don't fool me with selective excuses.

Then they said that my complaint is now being rejected anyway, as if he had not already made that clear with his disinterest. His name is Theo Polak.

Update
Got letter from living partners saying I am disrespectful to staff and story repeats with no ear to my side of story, not a word and no comment about pushing me with a suitcase, they just flip the story.

Called the police about this, they have made a note of this
because there are no witnesses, unfortunately I cannot do anything with this.
It's my story against their story.

Praise to the Helmond police for being interested in what happened to me, too bad that it is very different for Woonpartners.

I will archive all of this for the future.

T
4 years ago

Ok

h
4 years ago

Maintenance takes a long time, but that is more du...

Maintenance takes a long time, but that is more due to external companies.
I was able to extend my registration period at the office last year. Friendly and helpful staff. I gave birth on the date that I would have to renew. Fortunately they were able to make it. I would have lost 5 years otherwise. They could also have said "a pity of their own fault".

R
4 years ago

Has been sitting with windows for 5 years now. The...

Has been sitting with windows for 5 years now. The contractor cannot do anything about it. Call your living partners to ask when the windows will be renovated, you will be told in 2022 in 2017. Well, then shake in your own home. Bad maintenance!

Z
4 years ago

This company is just terrible. They are super quic...

This company is just terrible. They are super quick and happy to collect the rent money. Renovation is carried out poorly. They are not interested, how it was carried out as well. Good luck with them repairing stuff. They do not understand what is the problem and are not interested to fix anything. They can even ask you over the phone, "is the problem fixed itself". It's a joke to deal with them. When everything goes well it goes well, when problems persist they are terrible

T
4 years ago

Residence Brouwhorst on the Deltaweg, Vecht for ye...

Residence Brouwhorst on the Deltaweg, Vecht for years that the containers are always too full and cause a lot of junk. Woonpartners does nothing about it. I informed the fire brigade safety region and filed complaints for more than 1 1/2 years. Without result. I have now also engaged the municipality. If someone throws a cigarette butt in it, a disaster happens.

M
4 years ago

Has been working on faulty cooling system for 1.5 ...

Has been working on faulty cooling system for 1.5 years. Housing construction points to supplier, supplier points to housing construction. Meanwhile, 100-150 is still collected every month from each apartment, 45 in total.