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A
3 years ago

My daughter loves come to WOGA the staff is wonder...

My daughter loves come to WOGA the staff is wonderful extremely professional. They also are learning so much. The way it is set up truly show how they can teach your child to do proper gymnastic over time. we had friend and family member that have gone to other gymnastic school and their kids had trained for many year and all they can do is a cartwheel or a back walk over. After 8-10 yrs of training I would expect more from them. I also had friend that have sent their kids to WOGA and got huge improvement within 1 year of training.

R
3 years ago

My entire family grew up going to this gym. The st...

My entire family grew up going to this gym. The staff and owners genuinely care about the future of every athlete that walks through their door. From birthday parties, summer camp to toddler classes... if you have kids that you want in an athletic & positive environment then this is the gym for you!

T
3 years ago

My concerns have been taken care promptly. I got a...

My concerns have been taken care promptly. I got a phone call today morning and the person was respectful and listened to my concerns.

She also suggested that the experience will be taken in order to train the staff at handling such situations better.

So Thank You to Woga Gymnastics.

I am very satisfied now with the business and am updating the ratings from 1 star to 5 star.

Below is my initial review and concern that I had posted.

************************************************

Very rude staff in Woga Frisco. Besides that I am okay. This comment and rating is not for teachers or Facility or the cost.

My story:

My daughter missed classes as we went out of country due to sickness of grand parent. We missed 4+ classes and 2-3 classes we cant do as they are closed om Thanks giving and coming Xmas. So a total of 7 classes which has been paid.

I requested to the front desk explaining the situation. I at no time asked for money back as I know that they are running a facility and it has its cost. What I requested was accomodation of classes and timings if possible or to push the makeup class to January which is 15 days out because of there facility being closed .

The front desk lady said she will allow to do 2 makeup classes in 4 days as they will close from dec 19- Jan 2 . I requested 1 to be done in January which she said No as she said only 1 makeup class per month policy and she is doing favor to me by giving 2.

I understand policy, but there is courtesy too. They are closing from Dec 19th so why force my daughter to take 3 of them in 4 days when she has other things to do as well and gets tired doing just 1-2 a week.

Anyways more than anything, it was rudeness and lack of customer care.

I am not choosing to quit because of the owners who are proud gymmnast and the sincere efforts to grow gymnastic, but I hope they train front desk staff to be nice to the customers

R
3 years ago

Great place, but they choose not to enforce the "r...

Great place, but they choose not to enforce the "required" mask usage for adults.

I have a health condition, so I am forced to wait outside because if this. If I see enforcement of the rule going forward I will gladly remove this review

M
3 years ago

Beautiful, clean facility. However, I am very disa...

Beautiful, clean facility. However, I am very disappointed in the lack of consistency in the coaching staff. For the past two weeks the lady from the office has been subbing my daughters class. I understand that staff needs vacation, time off etc, but it was clear she was under qualified and according to my daughter, used some very inappropriate language. Not to mention she was saying some disparaging remarks about the regular coach. Very unprofessional imo.

S
3 years ago

Not Covid friendly unfortunately.

Not Covid friendly unfortunately.

This is our second year with WOGA- we ve tried both the Plano and Frisco locations. All the teachers (and front desk staff) are fantastic, especially Brella. She always goes the extra mile for my daughter and she s absolutely adored. Unfortunately since she teaches up to age 5 only, we don t have her as a teacher anymore but still love seeing her around.

Only kids over 10 are required to wear a mask and the classes are quite packed. 99.9% of the kids aren t wearing masks, including the ones 10 and up. Also in the viewing area, the seats are separated but there are always 3-4 fools either not wearing masks at all, or wearing it under their nose. Unless you make a big deal out of it and point it out to the staff, they won t call them out on it. Wish they were more cautious. Else I d definitely be giving it 5 stars.

Update: As of March 21, barely any of the parents sitting upstairs wear a mask.

M
3 years ago

Went in to check the place out for my daughter and...

Went in to check the place out for my daughter and was greeted by a girl name Chelsea. She was so sweet and informative. Gave me al the information I needed. Staff all seemed super professional and the atmosphere was clean and bright! Highly recommend!

B
3 years ago

Beautiful gym, great caliber coaches and owner tha...

Beautiful gym, great caliber coaches and owner that is going out of the way for young athletes helping them groom into shape. Our daughter is level 8 but from a different FIG system, whereas Sonia and Adam provided great coaching on helping her step up from her routines.

L
3 years ago

Overall very good experience. Had 2 daughters goin...

Overall very good experience. Had 2 daughters going there for 5 years. One advanced pretty quick (she is more athletic and sporty type), the 2nd one not that much. We also had 2-3 bday parties that went great. In 5 years we haven't had any major complain, just few minor things here that you find at any facility...

B
3 years ago

The coachs are kind of hard on you but the camps a...

The coachs are kind of hard on you but the camps are great! I was taught how to do my back walkover wroung and now I go somewhere else who is helping me learn the right way. Same with back handspring. But besides that it was definitely

J
3 years ago

I was calling for info on this place and the peopl...

I was calling for info on this place and the people on the phone are unbelievably rude. I have no idea if the place is good or not as that was the beginning and and of it for me, but it is a very strange way to run a business.

T
3 years ago

My child has gone to this gym for 6 years, and in ...

My child has gone to this gym for 6 years, and in this amount of time I have watched it decline to a point that is beyond repair. Front desk staff is rude and seem to be uninformed and just making things up as they go. The coaching staff is pitiful and constantly changing. The first 4 years we were here there was very nice and helpful office workers and coaches actually cared. Now, everyone who was good has left, and so will we.

N
3 years ago

Great place for kids gymnastics lessons. The waiti...

Great place for kids gymnastics lessons. The waiting room where parents can watch is usually pretty loud and a little stinky so I prefer to wait in my car or run errands. I've had kids in classes from ages 4-10 and they always love it and get stronger even with just once a week lessons.

G
3 years ago

Julie Perez Adams is very professional and patient...

Julie Perez Adams is very professional and patient coach. She is the best, 3-5 year old children learn discipline with her very quickly, and it is so obvious that Julie likes her kids and her job a lot. If you want strong and healthy kids, I think WOGA is the right place. And by the way we had best ever birthday party for my baby at the second floor couple weeks ago. All guests were happy

A
4 years ago

We loved WOGA. Our son started at 3.5 years old an...

We loved WOGA. Our son started at 3.5 years old and attended until he was 5, weekly. We only stopped due to our schedule becoming too busy. The coaches are great. Coach Brella and Coach Katie are great with the young kids. The people who work the front desk have always been helpful.

I highly recommend the toddler/pre-k course, it helped develop my sons gross motor skills and help build his confidence in himself, both physically and socially.

R
4 years ago

My daughter attended classes here for 2 years (age...

My daughter attended classes here for 2 years (age 3-5). I would say it depends on the level of your child, and the instructor, as to how to rate. We had numerous coaches. Overall, just average. They are definitely looking for their next Olympian. If you are looking for re recreational, pass on this place. I received very little communication as to how she was progressing.

C
4 years ago

This gym is amazing. My experience was excellent. ...

This gym is amazing. My experience was excellent. The coaches are properly trained and very knowledgeable. Michellee Cooper is an outstanding coach, placing her team in first place is ordinary. I recommend her based on her skill level in gymnastics and her ability to work well with children.

K
4 years ago

Daughter attended here for over 2 years. She was i...

Daughter attended here for over 2 years. She was in the intermediate Younger Girls class and then once she turned 6 they put her back in Beginner's. She was in a class with kids that have never done gymnastics before. She could hold handstands for over 7 seconds and kick overs on floor and big bar (not a beginner). We went through multiple, young teachers that never provided feedback. My daughter was bored every class and did not look forward to going. If your child is involved in competition this facility is interested in them, but otherwise they really don't care about the progress. Needless to say, we moved facilities where she is now in Gold within a month and talking about Team.

P
4 years ago

My daughter attended classes here for 2 years with...

My daughter attended classes here for 2 years with the same level. Coaches never communicate the progress and areas of improvement. My daughter was scared of Bars and they never put any effort to help her come over that fear. Instead they suggested private lessons with them which are awfully pricy.
Many times my daughter came with nail scratches when asked she told it's her coach who has big nails and got cut during class.I called them twice and did not get the apologetic response I was expecting.
They allow only one makeup class for a month even if your kid is sick or for.any other situation.
We were going on vacation so I took her out from class and after 2 days she had makeup class and they said they won't allow her as she is not enrolled with them anymore.
I wouldn't recommend anyone.There people are completely money minded.

R
4 years ago

Both my daughter (7) and son (4) have joined WOGA....

Both my daughter (7) and son (4) have joined WOGA. They love it here. Clean place, friendly staff, and great place to increase strength/flexibility, while having a great time.

Keep it up, WOGA Frisco!

C
4 years ago

1. They charge you a registration fee EVERY year. ...

1. They charge you a registration fee EVERY year. Even though our child has gone without a break, yes.
2. The annual performance is by booking a spot. So not all the kids get to show what they've learnt. They will send ONE small paper slip home with the HURRY note, but NO other reminders or encouragement. Shame on you WOGA!
3. Their real fees are way more than the $92 they claim. They never allow rescheduling for holidays and their own vacation week. In essence you are paying upward of $110 per month for 4 classes. NOT worth it!

B
4 years ago

If you are looking for the best Child Activity Cen...

If you are looking for the best Child Activity Center in the Frisco area, 3rd Level Consulting recommends WOGA. Based on our decades of working with Children s Education, Entertainment, Arts, and Sports Instruction programs in multiple industries and Countries, we are confident in our recommendation.

V
4 years ago

Extremely unsafe and unsecured pl as we !!! My dau...

Extremely unsafe and unsecured pl as we !!! My daughter got badly injured last night at Friday night event ... She broke her front tooth and her lips had deep cut ..all because there was no proper supervision and monitoring !!!! Will never send her again !!!

WOGA Frisco

WOGA Frisco

3.9