Very poor queuing system if you are not alert tou will spend the whole day because people will pass waiting area in the reception and go straight to the passage by the consultation room and you will think maybe they were there before you but naaaah.
So Its 11 o clock at night n I have an emergency 16/12/2020.I wait by the gate waiting for them to open.Hooting n flicking my headlights. When they eventually open,this medical receptionist takes her sweet time checking if my medical aid had funds without even saying a word to m while I'm clearly in pain.
I'm not happy with the front desk service shame.
Worst service by the ladies in reception
They made me feel sooo little
I wouldn t recommend this to anyone
The ladies there are definetly ruining the business
I was so hurt
My 6 years old son had ear pain at midnight and was rushed to Wisani but he was turned away because my brother did not have enough money, he only had R400. He asked if they could at least see the crying child and he promised to bring the balance later but they refused . I was 200kms away and couldn't bring the medical aid card, the one they had was expired, they refused to accept the medical aid number over the phone. My brother had to drive back home with a crying child to get more money before my child was seen by the doctor. I am so disappointed
One of the doctor's gave me wrong medication, now I'm facing the consequences of his mistake with my new born baby
