Wing Kei Care Centre Review

A family member has been cared for by Wing Kei Greenview (WKG) for just less than a year, what made it stand out from the care homes / retirement communities my family member had been previously is that WKG offers meals specifically catering for those liking Asian style cooking. Also, many of the staff and residents there speak either Mandarin or Cantonese, that makes this place particularly suitable to elderly folks of Chinese descent. Staff there are well qualified, courteous and caring, the time I have interacted with them I felt they cared about the quality of work and care they provide, and that they ensured things were followed up and through. I feel comfortable my family member is taken care of by WKG and recommend them to others. The only thing I was not crazy about WKG was and still is the layout of building is designed like a medical institution rather than like a retirement resort. This is purely aesthetic.

Well done Wing Kei Greenview. Thank you all.

Visited my 94yr old aunt. Spacious and clean. Staffs seem nice enough. Good impression.

Place looks wonderful. Friendly staff and very clean building

I have had opportunities to meet with their executives

Worked on the renovation. Very snobby staff. Unfriendly.

If you have your love one live in this facility, make sure that you call and monitor his/her heath condition all the time. It s very hard to schedule an indoor visit with my dad during the pandemic. Today during the indoor visit, my dad was wearing a mask, (I had asked to let him wear a face shield instead of mask since last visit due to difficulty in breathing for him). And he didn t respond to me and my mom as normal as usual. He couldn t speak to us, and couldn t hear us. I was yelling loudly for help, it took more than 16mins to have someone come in and check. Also, when the unit manager was explaining me about the situation, her eyes and attitude had shown no sympathy or understanding at all. She just spoke to me like a robot. I feel very disappointed at their lack of communication and zero sympathy.