Big store on four floors loaded with anything that is connected with gourmet food preparation. Quite an adventure wandering through each level for that must have item that will probably be used sparingly. Prices are on the high side for most products but selection is better than other retailers. Good customer service. Come and browse if in Union Square.
You spend more than department stores but the product quality, the staffing and staff knowledge more than compensates.
There is a wide, quality assortment of cookware, bakeware and hard to find vinegars, sauces, ciders, jams and jellies.
The Union Square store has an excellent layout for customer flow during COVID with sanitizing stations and procedures clearly in place.
This store is located on Union Square in downtown San Francisco. This one of two stores left inside San Francisco. Great selection of kitchen and home needs. Friendly and helpful staff.
Conveniently located next to the Apple store to balance new and old tech.
I ordered my first staub, picked it here. Very friendly and good customer service.
Not your neighborhood Williams-Sonoma (unless this is your neighborhood WS). Lots of food samples, even got a great cappuccino on the house. It's an impressive place. Worth going in just to behold.
Beautiful store, they have just about anything you'll ever need in your kitchen, but you better bring a lot of $$$$$$..... quite expensive!
Great location and a beautiful multi-store building
Sometimes you just need to kick the tires before you commit to the purchase is the 12-inch skillet too big, or will the 10-inch one suffice? and this is a pretty nice place to do so. This storefront has four floors that share an open central atrium, sporting a test kitchen on the top level for special events.
Beautiful store. If you're into cooking and homemaking - this place is a mecca. Completely different to the original in Sonoma, this really is a big city edition!
This is the coolest kitchen store on either side of the Mississippi. Browse the first three floors for all your kitchen goods, and then, if you're brave, head to the forth floor and find the Williams-Sonoma Cooking School kitchen. This kitchen will make you feel utterly terrible about your kitchen. You will want to hire someone to burn your house down, so you can collect enough insurance to rebuild your kitchen, only to realize you'll only get enough from your decrepit house's insurance policy to afford to watch someone cook for an hour in Williams-Sonoma's godly palace of a kitchen.
Beautiful store, as always, great service and attention.
the only downfall is the overpricing of everything.
This williams-sonoma is absolutely beautiful. it's several stories high with a large staircase in the middle of it. I attended a private event on the top floor and it was really lovely. They had some ovens set up for cooking presentations and they were pouring us unlimited champagne. Afterwards we were able to peruse the store and buy some high end kitchen stuff.
Top notch kitchen and home wares. Beautiful store. They have live cooking demos on top floor too
Expensive but I love this place. Very well laid out and great selection.
Best kitchen shop, and a great place for wedding registry
This is a review for the customer service there. Although I only went into the store and not past the register I must commend Austin (I believe that was him name) for doing such an excellent job. I came in last night with a list from a client and he went out of his way to journey around the store and collect everything while I hung out.
Once everything was rung up the price came to $1K. Yes, it's easier than you'd think to spend $1000 on a shopping bag full of glasses. I called the client to confirm. She ended up modifying her order and Austin was pleasant and understanding despite the fact he spent awhile collecting everything.
He even assured me that if the client didn't pay for some reason they could pay me back if I brought the receipt in. Talk about amazing customer service.
The store itself had a nice layout and had levels and levels to explore.
I hope Austin gets a raise. He deserves it.
Very extensive and great assortment. very friendly staff
Great store!. When you walk in...you go......WOW!....very helpful staff. ...thanks Avery
A superb selection of cooking utensils, equipment and ingredients.
After a little confusion, I found a clerk who went above and beyond the norm to find a speciality pan for me. Nice to know some people still care about the customer.
Outstanding selections and variety, cookware, fudged, cutlery, appliances. Four stories of excellence on Union Square.
Great kitchen store. Far better than the average, mall version and worth the trip to the city.
Eric was very helpful the experience was excellent .
Only good, great and affordable quality. At Christmas Union Square.
A true paradise for lovers of good cuisine. Williams-Sonoma is one of the most beautiful gastronomic bazaars in the world. In addition to dishes, cookware, recipe books, utensils, table linens and accessories, you will find delicious teas and teas (they almost always offer complimentary tastings)
Beyond its very complete product line, the building itself is an architectural gem that is worth a visit.
Without a doubt, one of the most impressive commercial premises in Union Square. Safety pin!!
Love this store, I used to work here so of course it's a favorite of mine.All product's are great&the Demo's are so cool,looking 4gifts this ur place..
Their flagship store and it's so BIG! And well stocked . Always helpful are the staff and especially their discounts which they regularly have ! You can find most do the cooking baking and utensils stuff here.. and also household, designs and pictures etc... always nice to spend time here!! Enjoy
Fancy stuff but too expensive, the same things you can find em cheaper
Awesome place to shop. So much great selection and LGBTQ+ friendly. My partner and I love coming back and picking up new cooking supplies.
The staff was very helpful and pleasant. Great range of products over 4 floors!
Very helpful with return of defective appliance. No questions asked and apologetic even though it is not their fault. Much appreciated.
I had a very poor customer service experience at this location on 12/26/2020, from initially being ignored by sales staff to having an extremely customer unfriendly policy cited for my return to a dismissive and condescending attitude by the manager. I will not be returning.
Hoped to find more dinner plate sets but everything was ok.
Giant location! I was knife shopping and was impressed by their Shun offering. Staff were not extremely knowledgeable though - I found researching online more helpful - but the ambiance of the store made up for it.
One of my favorite stores to visit. This particular store is a little tight for ADA access but is doable. Elevator access in the back. Has a large atrium through the middle of the store which makes for a quaint view, but greatly limits floor space.
williams-sonoma.com
