White Horse Village Reviews

Non depressing retirement home. Kind of in the middle of no where, but reasonable prices and good people. Surprisingly good food.

Excellent senior residential community. Whether you need constant care or are self-sufficient, White Horse Village is an absolutely top-shelf place for you or your parents or your grandparents, depending on where you are in your life.

I work there, but its a gorgeous place plus its quiet. Just beware of the deer and also its a senior facility.

First class facility and the people who work there are good workers.

This is a really great place to retire when you get older, as long as you don't get sick. My mother was very happy there, until her Parkinson's disease became obvious. Then the loving people there (in house Doctor) decided she was no longer able to drive a car. So down we went to the Pennsylvania Drivers License office, and she took a complete driving test...... and passed. Hmmm. So, White Horse Village (WHV) not to be undone, said she could no longer drive "on campus" and to remove her car. I (her son) pointed out her contract which said she could keep a car there, and I wanted it when I visited. Getting the picture yet? When her illness progressed, they made her move to "Assisted Living" which is on the second floor. Then because she needed help going down the stairs, they said she could not live there, but would have to go downstairs to a 2 person room for the next level of care. Wait a minute. You create an Assisted Care facility, that when you require assistance, you can't stay there anymore? Really? Finally, we then had to get a State Advocate involved so we could get her back into an apartment, but WHV insisted we hire a live in person who would be with her 24/7. Of course this ended up costing about $7000/month for the room plus the Certified Nurse Assistant (CNA). So the trick is, they get a large sum of money from you coming in, promising extended care as you age, but they are very careful not to let folks know what is behind door number 3. Please understand that I am prejudiced and highly biased against White Horse. By the way, I have recorded conversations of all of this, so it is not just "my point of view". You would be MUCH better off saving your money, and hiring a person to come in and help out until you are worse off, and then hire someone to live in. In the end run you will be better off. Again, as long as you are not sick or infirm, this is a wonderful place with lots of social events and so forth. My mother ended up passing away at WHV, and I am sorry to report I will never forgive them for the way they treated her, and the pain they caused my whole family. Of course this is all just my personal opinion and I could be wrong.

Great place to live. My grandmother lived hear for the last 25 years and loved it. Staff is great and the facilities are top notch.

Our five years of residence at White Horse Village encourage us to recommend it to other retirees who find it affordable. Companionship is excellent, recreational and wellness facilities engaging, meals excellent and the availability of medical or personal care as needed a comfort. Staff are courteous and helpful. The setting is scenic and the grounds immaculately maintained. Burglaries when residents were away was a problem for one short period. That was in a more secluded area bordering a state forest preserve. With increased security patrols and precautions I have heard of no further such incidents.

They are very unprofessional and mike and Emily the housekeeping supervisor don t know what they are doing.They don t train you right and I would never recommend nobody to work there.They are prejudiced.

Very nice place, our company did some Chimney inspections here. We met with many of the residents and they were all extremely nice. They all spoke highly of the food.

Beautiful surroundings. Staff and residents very friendly.

The place looked very clean and was nice. When I went in for an interview, the first thing that was said to me was, All of THIS on your resume isn t important, we are looking for someone who has a nice personality to fill this role . With that setting the tone for the interview, I had a pretty good idea of what the work environment was going to be like.

Beautiful grounds & well kept. Buildings are updated and well maintained. Staff very helpful.

Clean facility. The aides are really nice the nurses are a hit or miss

Wonderful facility, helpful, friendly, staff. Supportive and chearful residents, and a beautiful campus! Pet friendly! Great meals, carefully prepaired for sensitive or diets with health issues. The memory support unit, is all around fantastic. So happy that my mother found White Horse Village. 5 + stars

Beautiful retirement home tons of things to do, hundreds of activities to try

Pay a fortune... then have the staff "lose" your loved ones

The people that I dealt with steamed very considerate and knowledgeable

Great place to work and live. It is beautiful place.

Great place, well maintained, safe, great food service and activities.

Excellent staff , everyone is so nice & treats the residents with respect.

Great place to work and to be a resident, I loved working here , i would come to work everyday; knowing I'm making a difference in a resident life. Always a joy to put a smile on the residents face and enhance their experience every time I see them. I miss you Whitehorse Village.

While it is a lovely facitlity, they are more interested in their bottom line than the quality of life for their residents. They are over eager to drive residents into assisted living and skilled nursing. Their contract gives them the legal right to disregard the advice of ouside attending physicians- a warning to those who do not have local family that are willing to participate in the well being of the resident! Also, they have had an ongoing security problem with home invasions and robberies in their more remote independent living areas. Indications point to possible "inside" knowledge, but the problem persists with seemingly minimal corrective action on the part of the facility. Fencing off the access to the park would at least provide a physical deterrent, but that is not something the facility is willing to do.