The property manger, Mona, left no stone unturned. Every question we had for her, she was able answer and give more information which helped with our decision. It was a great experience, she went above and beyond to help us find a good place that works perfectly for us.
We have been with Westside Flats for many years. Mona has been the best management so far.
She is always there to help with any living needs.
If there is Maintanice issue her and Randall get it done.
Love how Mona has made Westside feel more warming. When you walk in from work she is there to Greet with a beautiful smile.
I would have never Renewed my lease if Mona wasn t here.
We received great treatment by Mona, and we were literally going to sign the lease before receiving a job offer from a company in San Diego. The apartment was clean, decent, nice, and affordable. Mona helped us a lot and showed us everything in the building and was very helpful and patient with us. she gave us plenty of time to see everything and check everything. My wife felt happy meeting Mona and she felt safe especially that it seemed all tenants knew each other and were super friendly with us.
We would have defiantly signed the lease if I did not receive the phone call, and it all thanks to Mona and her exceptional services.
Westside Flats is a well managed apartment complex with quiet neighbors and a wonderful Property Manager. Cam is professional, communicative, and extremely proactive.
To directly refute the non-resident's review about getting their car towed... this wasn't a sudden thing and their car should have been towed. There was frequent communication with all residents about the policy prior to enacting it and it was done for the good of the residents who live here and pay for parking. Friends ARE allowed to park in tenant spots as long as the car is registered with the office.
The building is clean and well taken care of. It is on a bus line. The neighborhood is cool. It is nice being close to downtown Seattle without being in it.
Get an apartment here! Just do it!
Our apartment was nice enough, although the higher price certainly didn't reflect the lack of amenities offered by the complex. That being said, one thing that made living here worthwhile has been some of the staff, particularly Mona and Randall, who both were friendly, clearly cared, tried hard, advocated for residents, and got stuff done for us. We recently learned Mona is leaving, and it's been a bit upsetting, as it seems like there's steady turnover in property managers, and Mona had been a standout --- far and away the best to date. Hopefully the owners have a chance to do some outreach to her and try to keep her!
I've been looking for a apartment for over a year and seemingly nothing ever fit. As I continued to look I came across Westside Flats and immediately knew I love property but was even intrigued when I came in to see the unit. Ms Mona was absolutely wonderful in helping me find a unit that fits me and my family. She was professional and very great at what she does, she is very knowledgeable about her property and units, she is a great asset to the Westside Flats. She is absolutely the BEST!! If your looking for a great person to assist with finding the perfect home for you and your family Ms. Mona is your go to for all your needs! Thank you Mona!!
Mona was a great professional, showing us a few potential apartments. She even let my partner take a phone call in one of the empty apartments for a work emergency. We didn't end up renting there, but appreciated the care and concern that the manager took to show us around. The apartments that we did see were bright, clean and new.
It s with a heavy heart that I will be vacating my unit at West Side Flats due to COVID 19 after living here for over two years. I d like to take a moment to recognize and extend my utmost gratitude and appreciation to the current property manager, Mona. Since Mona began working at West Side Flats back in February the overall atmosphere of the building was uplifted. Her presence is always warm, welcoming and helpful. Enough can t be said about the exceptional impact Mona has had in the last several months I ve been a tenant at West Side Flats. Thanks again for everything Mona. You re the best!
Casey
They towed my vehicle for parking in my friends designated parking spot because they didn t know who s car it was . Even though my friend gave me permission to park there... Cameron the property manager is extremely unprofessional and is absolutely clueless. Do not lease a unit here unless you want your car to get towed.
I am absolutely blown away by this stellar customer service at this property!
I ve lived at a couple different apartments in the past, and none of those complexes came close to how responsive and friendly the staff of Westside Flats are! Mona and Randall do an excellent job at managing this apartment complex, and reminding you every day that Westside Flats is truly the perfect place to call home.
Both Mona and Randall are extremely helpful and friendly!
From the very start, when my husband and I moved in, we arrived several hours early to our move-in appointment, as we were coming from out of state; Mona was happy to accommodate our early arrival and was super supportive throughout the entire moving process! Even though we were coming from out of state, Mona helped us have one of the most stress-free and smooth move-in s of our lives! Since then, she goes out of her way to help us, no matter how tiny the problem is.
Randall, the maintenance technician, is super friendly, and quickly addresses your service requests the moment after you place them. He even helped us move a couch up four flights of stairs after the couch couldn t fit in the elevator. Randall constantly goes above and beyond with his service, and will never stop at just good enough when he s fixing something in your apartment.
Lastly, The complex itself is beautiful! Our apartment is super modern, featuring brand new appliances and hardwood flooring throughout most of the unit. We re even lucky enough to have a little balcony with a perfect view of downtown Seattle!
I would absolutely recommend anyone to move into this apartment complex, I m sure they ll love staying here just as much as I have!
Thank you so much, Mona and Randall, for several months of amazing apartment living!
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