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M
3 years ago

I had such a great experience coming in yesterday....

I had such a great experience coming in yesterday. I had quite a few transactions to do and the staff were so good at answering my questions and doing everything I needed to get done. They offered me a free customer account review and helped me to set up accounts that would save me money. Thanks guys.

K
4 years ago

Poor

H
4 years ago

I m with CBA Since I got into banking , Westpac is...

I m with CBA Since I got into banking , Westpac is amazing organisation but their banking service in branches is pathetic .. they can never compete with CBA .. they don t value customers as they should and Bankers don t care much and gave lame excuses. To wait bit more and more .. unfortunately I work for Westpac and it s an amazing bank when We work in corporate sector but it s not reflected in branches ...

C
4 years ago

The poorest service I had ever!

The poorest service I had ever!
When depositing notes, card stuck in the ATM on Saturday in the Westpac Place Branch on Kent Street .
Gave the branch a few calls on Monday, nobody picked up.
Called them again on Tuesday, a guy picked up the call and still talked and laughed loudly with his colleagues, totally ignored me.
After a few seconds, he speaked "Hello", no greeting at all.
Issue still not resolved!!

About Westpac Private Bank

Westpac Private Bank is a leading financial institution that provides personalised investment and banking services to its clients. The bank has been in operation for several years, and it has built a reputation for providing exceptional services to its customers. Westpac Private Bank is committed to helping its clients build on their successes and leave a lasting legacy.

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Westpac Private Bank offers a wide range of banking services, including savings accounts, credit cards, home loans, personal loans, insurance products and more. The bank's online platform makes it easy for customers to manage their accounts from anywhere at any time.

The bank's commitment to customer satisfaction is evident in the quality of service provided by its staff members. They are always available to answer questions or provide assistance whenever needed. Additionally, the bank regularly conducts surveys among its customers to gather feedback on how it can improve its services further.

Westpac Private Bank also places great emphasis on corporate social responsibility (CSR). The bank supports various community initiatives aimed at improving education standards, promoting environmental sustainability and supporting disadvantaged groups within society.

In conclusion, Westpac Private Bank is an excellent choice for anyone looking for personalised investment and banking services tailored specifically towards their needs. With a team of highly skilled wealth specialists dedicated to helping clients achieve their financial goals coupled with an unwavering commitment towards customer satisfaction; this institution stands out as one of the best in the industry today!