Westin Stonebriar

Westin Stonebriar Review

Reviews 437
4.5
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D
3 years ago

I was delivering a replacement rental car and it w...

I was delivering a replacement rental car and it was late night when I arrived. Between the desk clerk and myself we managed to swap the vehicles and personal property out without having to wake up the customer.

J
3 years ago

We stayed for a weekend in October. The hotel was...

We stayed for a weekend in October. The hotel was very well maintained, the grounds were gorgeous and the staff was good.
We had a quiet room, very clean, the bed was comfortable, the bathroom had space and good water pressure. Attended an event while in the hotel and they had great food and service.

M
3 years ago

The Weston hotel is probably one of the nicest in ...

The Weston hotel is probably one of the nicest in Frisco. That being said, it's also one of the most expensive. I expected this going in as I wanted my anniversary to be the nicest I could make it. Still, the fact that the cost of room service was almost doubled due to "service fees" was surprising. The pool is really nice, might even be heated. It's hard to tell since our stay occurred in late June. The service was absolutely excellent and treat you like your worth every dime you pay. The golf course makes for a splendid view outside of the rooms, and the executive suite was fantastic. If I had gotten a street view, I might have been disappointed, but that was definitely not the case for my stay. As an added bonus, arguably the best sushi restaurant in Frisco is right across the street (I am a local, and I know my sushi :) ). In conclusion, this is a fantastic choice for the area if money is no object.

S
3 years ago

Fantastic Westin location. Great service, clean an...

Fantastic Westin location. Great service, clean and modern. The bar has decent bet selection and the food provided for breakfast or lunch is very good. WiFi is unreliable at best. I was here for training so I had no chance to touch the golf but there are plenty of conference rooms if you're planning to come for business purposes. They also have a coffee shop that sells some daily basics as well.

M
3 years ago

This hotel was once nice. Not only has the decor/a...

This hotel was once nice. Not only has the decor/amenities seen much better days, this is the worst experience I've ever had a hotel that claims to be nice. The room service arrived very cold twice. I'm so disappointed with this experience and will never stay here again. While my family is still current members of the country club, this expensive hotel doesn't even deserved to be tied to the country club. I haven't discussed my bill with management yet. I can only hope they alter it to reflect the terrible service and state of the hotel. When I was in town a couple years ago, I stayed at Embassy Suites and had a great experience. I would suggest any alternative.

N
3 years ago

Amazing stay. Very nice hotel, amazing staff and s...

Amazing stay. Very nice hotel, amazing staff and super clean and cozy room!! Best nights sleep I ve had in awhile! I would give it 10 stars if I could. I would most definitely stay here again if I was to ever be back in the area.

d
3 years ago

The employees were extremely pleasant and helpful....

The employees were extremely pleasant and helpful. The rooms were spacious, clean, and comfortable. The food provided was tasty. My company does a week long conference every year and this one at Stonebriar was by far the best and most enjoyable one yet.

a
3 years ago

We booked about a year in advance and we don't reg...

We booked about a year in advance and we don't regret it!

The food that we selected was amazingly delicious and the portions were a lot larger than we expected! The staff during the event were wonderful! Our guests could not stop complimenting how wonderful everything was!

N
3 years ago

While last night was supposed to be a special occa...

While last night was supposed to be a special occasion for us, as it was our 11th wedding anniversary, we had a less than satisfying experience at this location! The manager on duty on 6/15/19 made it clear that she was bothered by us asking for any deals or complimentary services for our special day, as she didn't even have the courtesy to come to the desk and talk to us personally. The other person at the desk went back in her office twice to ask her if there was anything they could do for us, only to come out to inform us, that it was too late in the evening for any special services. Not to mention that they were out of earplugs and we didn't rest well due to noise of other guests and slammed doors in the hallway. We have celebrated anniversaries here before, and were looking forward to it, but this time around we were more than disappointed! We won't be returning to this location! Thanks for making our anniversary special!

W
3 years ago

On two different trips, someone in housekeeping ha...

On two different trips, someone in housekeeping has stolen over $500 worth of stuff from myself & my stepdad. We were not able to file any kind of claim or report, as the manager just blew it off. Be careful where you leave your stuff when you leave the room, including necessities because the shady members of housekeeping may steal it while you're right downstairs.

R
3 years ago

Experience was not quite what we would have expect...

Experience was not quite what we would have expected. Overall the property was fine and rooms were spacious. Carpet in hallway is very dirty though. Also, we were given a 1st floor room on the parking lot. Very loud and obnoxious on a weekend when there was a wedding going on the property.

R
3 years ago

The location was perfect. It was near a major high...

The location was perfect. It was near a major highway and easy to locate but traffic wasn't congested. The rooms were spacious. It was one of the largest hotel bathrooms I have ever seen. The shower heads were the rainfall style so it was relaxing. The staff was friendly, courteous and extremely professional. The breakfast buffet was outstanding. Best bacon on a hotel buffet ever.

D
3 years ago

I forgot my license in the car, went to go get th...

I forgot my license in the car, went to go get them. Came back and told Sabrina the front desk attendant, I had 3 brain surgeries, so I forget easily. We ordered food and the nice young man brought our food in and we told him we just came in, to celebrate my 55th birthday. He came back later with cake and handwritten birthday card.
Excellent staff!! !!

A
3 years ago

I deliver pizza to this place regularly. It is by ...

I deliver pizza to this place regularly. It is by far one of the nicest hotels in The Colony/Frisco area. The staff in my experience are kind and professional. The rooms from what I've been able to see look nice, standard 4-5 star hotel room setup. Its located off legacy dr and town and country blvd and is within driving distance of a lot of cool places that the Colony/Frisco area has to offer. If I was visiting this area and wanted to stay in only the best of hotels, it would be a choice between this one and the Sheraton located across the street.

Westin Stonebriar

Westin Stonebriar

4.5