Naomi Petreaca

Review of Westin Stonebriar

While last night was supposed to be a special occa...

While last night was supposed to be a special occasion for us, as it was our 11th wedding anniversary, we had a less than satisfying experience at this location! The manager on duty on 6/15/19 made it clear that she was bothered by us asking for any deals or complimentary services for our special day, as she didn't even have the courtesy to come to the desk and talk to us personally. The other person at the desk went back in her office twice to ask her if there was anything they could do for us, only to come out to inform us, that it was too late in the evening for any special services. Not to mention that they were out of earplugs and we didn't rest well due to noise of other guests and slammed doors in the hallway. We have celebrated anniversaries here before, and were looking forward to it, but this time around we were more than disappointed! We won't be returning to this location! Thanks for making our anniversary special!