Westgate chrysler jeep dodge ram Reviews

I was very pleased with the service that I received when purchasing my Jeep Wrangler. This was a smooth process from beginning to end. I would like to give high praise to my salesman Tareq, and sales manager Mr. Defreest for going above and beyond to finalize the purchase. A big thanks to JoJo in the service department for getting that check engine light taken care of. Everyone I encountered at Westgate was polite, professional and made great efforts to deliver an outstanding customer experience! Carlton C.

Stacy, went above and beyond to made this very special deal happen.
Very specific vehicle.
She made it as easy as possible, without any complications.
Thank you Stacy for all your help.

Awesome experience with Paul today.. I came in wanting to see two different vehicles and he gave me information and the space to make a decision. I felt no pressure at all and it was actually fun!

Who knew that purchasing a car would be so fun and handled with ease. It wasn t a car sale but a car experience while I knew what I wanted coming in the door, Paul H. asked the right questions and provided me with further insight about my desired vehicle! In addition to thissssss when I walked in I was immediately met with a friendly smile and each and every member that crossed my path spoke to me with a smile. It appears they love providing this amazing car buying experience. I would highly recommend a visit (and a purchase ). THANKS PAUL and the team at Westgate.

The easiest experience I ve ever had at a car dealership. Put in an online inquiry. Got a hold of me quickly. Kevin, the internet sales consultant was very helpful over email. Understood I work better through email and text. Once I arrived, they got me with Brandon. Heck of a salesman, helped me out, and didn t act like most of those know-it-all salesmen. If you don t know the answer, find out, and say I don t know, let me see. Don t act like a know it all. I enjoyed the fact that he wasn t like that. If you need a car, go here! Go see Brandon in sales. Make sure you have a great experience and meet Travis, one of the managers. They worked with me and helped me out in every possible way. Even cut me a bit more, EVEN IN THIS MARKET. That goes a long way! A long way for me! I will buy a car from them again. I don t care if they don t have the car, I will wait until I can work with them again. They have earned a customer for life. I purchased my Honda Civic Sport from there! Great car so far, and great team. Cannot stress this enough.

Just purchased a Jeep with Westgate, and they were amazing! My salesman, Ramesh, was fantastic, and the finance manager there was awesome as well! As a young woman, I have been to many dealerships where I was not taken seriously or ignored, but that was not my experience at Westgate. Can t explain how grateful I am for the wonderful experience!

With a very specific list of options on a Ford Explorer, it was a challenge finding my dream car with the shortage we have.
But the very first car I test drove two weeks ago, was the one I went back and bought.
Westgate had the BIGGEST inventory I have ever seen. We drove from Raleigh to Fredericksburg Va, all the way down to Charlotte and ended up right back down the road and purchased from Scott and Fay John. Thanks Guys for the help.
I did have to end up using my credit
Union for financing with a shorter term to get the best rate but other then that it was a quick and painless experience. Also this is a real dealership that checks the cars with an 180 point inspection. I did although realize I have a crack in my windshield. We all missed it. I ll let you know if they fix it or not.

I live in hickory NC. And I was looking for a Focus ST. They had one with everything I wanted in one. I wasnt able to go up and physically look at the car. Eric, one of the guys working there assured me everything with the car was in good/great condition. After about a week of owning it I started to run into some things, car needing a tune, old change. And the tires being bald all the way around. He specifically told me the tires were good. And they were not. Needing an alignment as well. I suggest personally looking at the vehicle before buying from them and don't believe what he says till you look at the vehicle by yourself.

Update: after receiving a reply from this posting. I called. And like I expected, an apology was the only thing gained from the phone call. I wouldn't have Updated if the apology even sounded remotely sincere. But of course. It wasn't.

I typically do not write bad reviews but I did not have a good experience with Westgate. My salesperson Eric was a nice guy but they have so much inventory I'm not sure they properly check all of the vehicles. I bought a 2017 Nissan with only 30k miles. I noticed the tires were pretty worn and brought this up to Eric. I was given a great price through their sister dealership (Burgaw), which the honored. Because of this, Eric basically said you can buy new tires with this price. I agreed, because it was like 3k under what they had online. However, less than a week from purchasing the vehicle my battery died. Now, I get it, it's a 2017 but they just inspected the vehicle through their multi-point inspection. I contacted the dealership about the $200 I just spent on a new battery and they said Eric had a family emergency and would call me back. An entire month later, I contacted them again and they said Eric would call me back shortly. Never happened. They need to actually inspect the vehicles instead of just passing them through or just put a sticker that says "as is" and greatly reduce their prices. Also, to add insult to injury, their finance guy was rude and unwelcoming. He seemed to be upset that I was only financing a small amount and annoyed with any questions I had. That doesn't make you feel very comfortable when purchasing a vehicle.

My first mistake was purchasing a SUV that they weren t known for selling, Transmission failed after a week, thank goodness for warranties. They couldn t work on it unless you call in advance so they can have a special qualified technician to work on it. So I just went to A Nissan dealer. Purchased the car in August, drove to Raleigh (bc i don t live there) multiple times to get thirty day tags repetitively, pandemic, I understand but no communication and nobody calls back when I leave my number. It s now Nov & I still don t have my tags that were supposed to be sent over night last week, but here I am with a property tax bill with a car I don t have tags for. If I could give them the car back and get my nice deposit back, I honestly would. They got me good. This has truly made my very first car purchase a total nightmare. Would not recommend.