Robert Cummins Review of Westgate chrysler jeep dodge r...
I typically do not write bad reviews but I did not...
I typically do not write bad reviews but I did not have a good experience with Westgate. My salesperson Eric was a nice guy but they have so much inventory I'm not sure they properly check all of the vehicles. I bought a 2017 Nissan with only 30k miles. I noticed the tires were pretty worn and brought this up to Eric. I was given a great price through their sister dealership (Burgaw), which the honored. Because of this, Eric basically said you can buy new tires with this price. I agreed, because it was like 3k under what they had online. However, less than a week from purchasing the vehicle my battery died. Now, I get it, it's a 2017 but they just inspected the vehicle through their multi-point inspection. I contacted the dealership about the $200 I just spent on a new battery and they said Eric had a family emergency and would call me back. An entire month later, I contacted them again and they said Eric would call me back shortly. Never happened. They need to actually inspect the vehicles instead of just passing them through or just put a sticker that says "as is" and greatly reduce their prices. Also, to add insult to injury, their finance guy was rude and unwelcoming. He seemed to be upset that I was only financing a small amount and annoyed with any questions I had. That doesn't make you feel very comfortable when purchasing a vehicle.
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