Westfield’s Marriott Conference Center & Spa

Westfield’s Marriott Conference Center & Spa Review

Reviews 817
4.5
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J
3 years ago

We had issues checking in, even though there were ...

We had issues checking in, even though there were plenty of rooms available and we had conformation numbers. The woman at the front desk was very rude. Hotel food and drinks were outrageously priced and mediocre. Service was not good in the restaurant. We had to wait forever for our checks on two different occasions. A bottle of water is $5 at the front desk and a cheeseburger is $15 in the restaurant. If you want an alcoholic beverage they are about $10 a piece. The rooms DO NOT have a microwave. Our refrigerator did not keep things cold. The pool was NOT OPEN on a Friday in June because there was no lifeguard available?!?!?!!!! They also charge for internet unless you are a Marriot Rewards member $12.95 a day. Me, my husband, in laws and 2 year old stayed for a week in separate rooms for a group event and will not be back! The only positives were the door men and room cleaners were very nice. The hotel is also pretty to look at and it has a fitness room and indoor/outdoor pool. But what good is a pool of you can't even use it?

S
3 years ago

More

K
3 years ago

I was pleasantly surpassed by the quality of the f...

I was pleasantly surpassed by the quality of the food at the company holiday party i attended. I've been to this hotel for other professional functions, which typically go very smoothly as well. Well done.

m
3 years ago

Arrive to a full parking lot and a long walk in th...

Arrive to a full parking lot and a long walk in the rain, parking lot layout is not ideal. The Gathering Hall was adequate. Afterwards had snacks and drinks all of which were far beyond expectation. You have to try the honeycomb.

K
3 years ago

This is actually a really nice hotel. The beds are...

This is actually a really nice hotel. The beds are super nice and the rooms are very spacious with giant, bright windows. The first time I stayed here was great.

However, BEWARE, the 2nd time I stayed I was surrounded by super loud teenagers who ran around yelling and playing music until super late. My advice to Marriott is to not put business travelers or people traveling without children in the middle of a giant youth group.

O
3 years ago

There is no free WiFi and it costs $13 per day for...

There is no free WiFi and it costs $13 per day for slow speed and $15 per day for high speed. The rest of the hotel is very average compared to other hotels of the same price range. Overall do not stay here

G
3 years ago

I was there for a gala in one of their ballrooms, ...

I was there for a gala in one of their ballrooms, not a hotel guest. I thought the food was good, not great. One of the servers at our table was rude. Following dinner, she brought one of each tea bag flavor to our table. Shame on me for wanting a flavor someone else selected! She audibly blew, and demonstrated quite a bit of frustration with me. Very inappropriate.

J
3 years ago

The accommodations are nice and most of the staff ...

The accommodations are nice and most of the staff are excellent, however there were a couple of staff members in the bar who continually provided lackadaisical service - leaving the room for minutes before filling a beer or water or even being willing to take an order. If your idea of good service comes at a high price and snobby staff, then this place is definitely for you. If not, you may likely be happier elsewhere.

J
3 years ago

This Marriott is located near Dulles airport, thou...

This Marriott is located near Dulles airport, though not as close as the Marriott actually at the airport, or the Marriott Suites. It's only 15 minutes away, but you do have to deal with some traffic rushing towards or away from the district during certain times of day. The payoff for being further away is the secluded location, and the old mansion/retreat feel to the property. The rooms are very nice, if not especially modern, and the service is good. The hotel restaurant, the Wellington, is very good, and better than most hotel restaurants.

J
3 years ago

The hotel itself is beautiful and comfortable. The...

The hotel itself is beautiful and comfortable. The staff attempt to be helpful.
Unfortunately, poor preparation and communication had put a big damper on my wedding stay here. When I arrived the staff was almost at a loss for what to do even though we had specifically reserved wedding party and guest rooms, and had an event planner who was supposed to be assigned to coordinate our event at the hotel. I never spoke to her. The staff wasn't sure about anything, and the room reservation has been nothing short of a mess. I have been given the wrong room, and they charged the Maid of Honors room as $250 for a suite, discounted from some 300 dollar mark, but have them a standard room as well, which only cost $120 the following night. None of this is correct, and so far we have yet to fix this with the staff.
The hotel suffers from numerous only small problems that a hotel of this class and cost should definitely not be struggling with. At 11pm I wandered the hotel for 15 minutes searching for cold water to drink. The "ice and beverages" room only had an ice machine on my floor, so I searched for others but same result. Finally I went to the front desk and had to purchase a $3 bottle of water. I'm disappointed that this is the kind of experience I received the night before my wedding, and that despite reserving a large amount of rooms, we really didn't get much help, and that there was so much confusion from the staff; a hotel like this should be much more squared away.

The night of the wedding was a great improvement, and we were generally happy

I
3 years ago

On

A
3 years ago

We stayed here for two nights for a convention nea...

We stayed here for two nights for a convention nearby. The hotel is gorgeous! The room was comfortable and very clean. We went into DC for a day, as well, and the metro was about a 30 min drive. We will definitely stay here again!!

D
3 years ago

A gorgeous hotel with great rooms. The beds we're ...

A gorgeous hotel with great rooms. The beds we're comfortable and I slept like a baby! the continental breakfast was the best I've had from a hotel but it was $19 and for that price I felt the selection was lacking. Overall, I'd come back for a nice getaway.

S
3 years ago

Yes

R
3 years ago

This hotel is in a beautiful wooded location, hidd...

This hotel is in a beautiful wooded location, hidden from the nearby office parks. Rooms are clean and attractive with comfy beds. I stayed here for just one night on business travel recently and the staff were incredibly helpful, particularly the security department. They helped me locate a package that was shipped to me, and helped me with return shipping, even after I had checked out.

M
3 years ago

I was here overnight to attend a conference here. ...

I was here overnight to attend a conference here. The rooms were great, the beds were comfy, I loved the smart TV that made it so easy to watch Netflix and Hulu and I loved the complimentary HBO. I enjoyed having a mini fridge and the shower was great as well. A good amount of water pressure and quick to warm up.

B
3 years ago

I would reccomend this hotel but be sure you know ...

I would reccomend this hotel but be sure you know if there is a special event going on at the end of your stay. It turns out the day we are to check out that the hotel is shutting down for a group. The hotel failed to tell us that they expect us to check out at 8 am. We did not plan to check out until 12pm (The normal check out time). We learned about the expectation at 12:30 am.

At checkout we had issues with our bill that were not even resolved. One of the guests staying with us had issues with her bill. Our coach that was responsible for team rooms was charged $3500 twice which was an error that locked up his credit card.

I've never experienced anything like this in all my years staying at the Marriott. They definitely did not live up to their Gold Star Standard.

I will say be sure to meet Lydia in the bar. She is amazing!!!

E
3 years ago

The stay here was great. The hotel was very accomo...

The stay here was great. The hotel was very accomodating. I will say, on Friday night there was a large event and at about 2AM in the hallway of my floor there was a very loud interaction that woke my family up, but other than that the place was awesome. The hotel restaurant food and room service was excellent. I appreciated the disposable nature of the room service "dishes".

Y
3 years ago

A classic and historic hotel in the Virginia area,...

A classic and historic hotel in the Virginia area, this hotel has a welcoming ambiance as you walk up/into the lobby. Renovations have made it more current than the old architecture would lead you to believe. Staff is friendly, lobby bar is great, and meeting space is quite nice.

J
3 years ago

I really enjoyed this hotel. It is beautiful and a...

I really enjoyed this hotel. It is beautiful and a relaxing setting. The hotel room has a sink inside the bathroom and also one outside the bathroom. It has a nice gym, indoor and outdoor pool, indoor hot tub, a sauna and steam room. The Resturant offers a nice breakfast. We ate dinner and the food was good. I m looking forward to spending another relaxing weekend at this colonial style hotel.

C
3 years ago

Beautiful location and ideal for short romantic st...

Beautiful location and ideal for short romantic stays. For longer (4+ days) trips I'd recommend looking elsewhere. The premium price isn't justified with the number of small nuisances such as thermostats that don't do anything, cramped bathrooms, and inconvenient parking.

M
3 years ago

Wedding event brought us to Westfield's Marriot, C...

Wedding event brought us to Westfield's Marriot, Chantilly. VA.. the 0.2 mile driveway was beautiful, the hotel is tucked behind tall green trees and a small Creek. Although, the hotel didn't give us the marriage event booked rates, we were whatever, we have to attend the wedding. The rooms was very good, a big couch, feature I love. Bathroom was good, it had a bathroom anteroom with a big mirror and sink again when dressing for a party several trips to the mirror was convenient because of this and room. Overall good and enjoyed for two days.

Westfield’s Marriott Conference Center & Spa

Westfield’s Marriott Conference Center & Spa

4.5