Western Family Branch, YMCA of Delaware Review

Thisnplace is packed. Full of people. I've been there a couple times. Could never understand what they tried to tell me. Confusing

A great place is to feel like family
They are very friendly and you can do many activities
I like the environment and it is suitable for the whole family

It has tons of options and Its very cozy and family based

The Western Family YMCA is one of the few places I trust with my children. There are small issues everywhere, but the staff and community work hard to make it a homey place to get and stay fit. The focus is on building community relationships, taking care of each other as we care for ourselves. Thank you, Y staff, for supporting me and my family in our goals all these years.

Great gym, great atmosphere, and everyone minds their own business.

What an outstanding facility the Western Y is for the whole family. The staff is always available to give the best guidance and information on all the possible equipment and exercises that can really help improved your physical health. Love this place!!

Family friendly and a great place to swim. Excellent equipment. Also checkout the YMCA location off route 40 in Bear.

Facilities are excellently maintained, including weight room, locker rooms, and small gyms. Staff is friendly and make sure every visit is pleasant. Above all, YMCA offers a lot of fitness options at an excellent price.

Not really good customer service :-( in this YMCA :-( most of the time they are looking their computers and they are not interested in visitors or people who want to make some questions.

NEVER go here on 4th of July! They shut down half the pools and crowd everyone into the kiddie pool complex. There is no room to actually enjoy the water. Not enough shade. Only 3 showers for hundreds of women and kids. Constant bickering between the people trying to swim laps and people just trying to find a place in the water. The water gets too hot to even cool off in. Then there is the line of people waiting in the sun outside, for other people to leave, so they can get in because the place is over capacity. Worst. Pool. Experience. EVER.

They even have a kids fitness center so the kids can exercise instead of just be babysat if ages 7 to 13. The outdoor pool complex is top rate.

I've recently started visiting this site. The pool classes are crowded & a bit overstimulating at times in the morning (with respect to my health issues). The staff was very helpful yesterday when I wasn't feeling well and things took a bad turn. They were very responsive, supportive, and took every measure to ensure that I had proper care. Good look!

the instructor helped me get to know different exercise machines and explain how to work each one of them.
She was very patient and professional in helping me not to do more than what I could tolerate as a 86 years old beginner.
Everyone of the staff was pleasant and helpful.

Our family has Loved coming to the Western YMCA for over a decade on and off, & both my Children learned to swim in the indoor pool. But this was the 1st year I ve ever came and actually exercised in the Gym or pool, on social Media I had seen posts/videos of an instructor and one day while I was working out in the Gym I met her in person and she told me about a few classes she taught and I decided to start taking them and met some wonderful people in her classes who wide armed accepted me. NOW Here s the MAIN reason I m writing this review Last month we moved to a new house and started to move, I started missing classes to get the work that needed to be done done for the move and at the WORST time possible I had horrible pain and had to go to the ER and found out I needed emergency surgery to save my life.Shortly After surgery I received a message from Elizabeth Alexander (my Aqua class instructor) asking how I was doing with the move and offering to help. OMG I thought no way! WHAT amazing timing!! I reached right back out to her and told her what had happened and she snapped into action and went above and beyond for me! First she visited me in the hospital and brought me flowers and lifted my spirits, Then while I was kept there in the hospital Elizabeth recruited 2 girls from class and they went to my old house and packed up EVERTHING and I mean EVERYTHING even my cat! And packed up their vehicles and drove it ALL over to my new house and brought it all in for me! (Did I mention one of the ladies Mrs Alexander recruited to help was a VETERINARIAN !? Which is amazing since my fat cat hates people and a vet is the only person other then me who could of handled him!) I can t tell you how much this helped me and my family and what it s meant to me, I have some acquaintances that I ve known for decades that didn t, couldn t or just straight out Wouldn t do any of these things for me when I needed it most, but a woman who was a complete stranger to me 4 months ago did all that and even more. I can t wait to be fully healed and get back to her classes and my classmates!!

The gym is always vary clean and equipment up to date. I really enjoy the atmostphere of people that are all from different walks of life who are so respectful to everyone.

Love going here especially in the summer for the family fun pool!

Good location, but it could stand to be renovated. It gets quite crowded in the evenings and parking is terrible here. Definitely not as good as the Brandywine or Bear locations. But overall the staff is super friendly and helpful!

The primary reason for my continued membership at the Delaware YMCA is the ability to take my son Ben, who has Autism, for a swim every Sunday afternoon all year long. It's one of the highlights of his week, and certainly of mine, too. He can be extremely difficult to work with and the YMCA community is full of understanding and encouraging people who help me get through what's often a 5-6 hour long process just to swim 30-40 lengths with Ben. Spending an hour waiting on Ben in the men's room, another hour waiting at the water fountain, and again in the shower can seem like an eternity, but a kind word from some YMCA acquaintance can go a very long way to restoring my patience and making the afternoon less of an ordeal. If not for the pool, it's likely that I'd opt for a much lower cost option like Retro or LA Fitness.

We discontinued our membership because the changing room is so gross

Friendly staff, not crowded, good programs for kids.

I have been a member of the Y for over 40 years. I hope to be a member till I leave this world. Facilities are first class. My doctor once told me to use the wonderful gym. Every day you work out at there you will extend your life by a month. The proof of quality is seen on the happy faces of all at the Y..

Crappy gym, doo doo b-ball courts and it s less convenient for me

I have been going to the Western Y for several years. The past 2years I have participated in the Aqua classes. Both outside inside and the bubble pool. The instructors, are fantastic! Shout out to Carol L. Jaclyn T and JD!.

Such a friendly place to come to from the moment you walk through the door. The staff is extremely helpful and there are plenty of programs to keep you involved.

I like the themed camps, that the children get to swim almost daily, the camp gets them outside and keeps them active, the counselors are care for the kids and most of all I feel my child is in a safe and fun environment.

Preschool, 3 pools, fitness center, plenty of classes.

I like the aqua yoga class is nice and relaxing and the fitquest with Heather Morris was excellent. She made me work out like it was not tomorrow and like I never did before and thought I couldn't do it.

I told them the only reason that I'm choosing ymca is pool and on my first day I couldn't swim. I went to pool and it was really empty, 3-4 people were there. One lady warned me I can't swim until 7.50 because they're having class and time was 7.10, she was loudly with her nervous face. This is really big shame to say your customer you need to wait 40 mins if you want to swim. I just had shower and got my stuffs and I came home.
I don't understand why am I paying if I can't swim whenever I want? First thing I'll do leave my membership from ymca as soon as possible. Also I'm going to ask my money back.

I like this Y. It's a little crowded, and he sauna is fairly small, but the staff is kind. My only complaint is that they NEVER change my kids diapers. The kid zone people are nice, but every time I go there, my kids come out with crusted poop butts. I even tried to call and email the kid zone director, but apparently they do not care.

This YMCA is much larger than it looks from the outside. It also has way more parking than you think, but it doesn't excuse the fact that it's always crowded and still hard to find a parking spot during busy hours.

This location is super convenient because you can literally work out, grocery shop, stop at the drug store all within walking distance of each location. We were there during and after their renovation, and they did a GREAT job. Our one-year-old took swim classes here, and she never wanted to leave the pool. The swim instructor was so great, and I was super impressed because I don't remember my instructor being nearly as fun.

The only reason for three stars is because our daughter (then, only 2-years old) was continually scratched by an older child in their daycare location. All children baby through 12-ish were in one room which made me hesitate coming to this location because the giant age gap.

Each time I asked what happened to my daughter, the workers never knew what was going on. After the second time, we switched back to the Bear-Glasgow location (much further from home) because the childcare was significantly better, larger, professional, and cleaner.

I love the 10 lane lap lane pool and have used it since May and have lost 40+lbs!! I love the lifeguards and their friendliness!!
EDIT:
I love the staff and how they treat me like family. I love the 10 lane pool and all of the aquatic staff. I appreciate them and they make me feel appreciated as well!!Without my daily pool access, I would still be depressed and not working on my physical health. Western YMCA is THE BEST!!

Great place for families with kids its something for the whole family to do!

Great Y...my kids live the family pool. The local pizza place will deliver there the staff is always friendly and inviting. And the facilities are very clean

I love the staff, they are amazing. I look forward to my daughter attending every summer, just as I did when my son was her age. My son is now working as a counselor himself, which just goes to show how much we really love the family atmosphere.

I love the high energy and kindness of the counselors!!!! My children enjoy all of the games and activities provided and the Camp gives them a sense of self pride, leadership and kindness. I love that my children have become better swimmers and have gained confidence in themselves with regard to athletics, trying new things, and making friends!!

Group fitness classes are wonderful! Friendly atmosphere!

The Western Y offers a variety of classes that meet the needs of all. It s a family friendly environment with a dedicated welcoming staff. The fitness equipment is up-to-date and many to choose.

My entire family loves Western Family Y extremely friendly and knowledgeable staff,we love spending our time at the pool,basket ball court and the gym,I would definitely recommend it everyone!

The Western "Y" is a very happy and upbeat place ... right from the reception desk to the instructors.

Great place to get a workout. But on top of that, great instructors for [swim] lessons!!

The child care makes it very easy to work out and they always treat my child with respect and with care. The facility is clean and has enough machines available so I rarely have a wait. The classes are also really fun and always start and end on time.

My daughter loves all the activities and enjoys coming every year. The counselors are great and many of them build lasting relationships with the kids. Wish camp would be available for a little longer age wish as they grow into teens.

Pools are awesome, helped my boys to learn how to swim!!!

We loved their summer camp! Great staff and nice facility.

I've only been here because of a swim meet so the only facility that I have visited is the outdoor pool.
Pros: Large 10 lane pool, allows for combining heats to speed up the duration of the meet. Pool is fairly clean. There is plenty of deck space for both teams to watch the meet.
Cons: Restrooms are not maintained very well. Toilets and sinks can be sometimes dirty.

Me and my family truly loves the ymca so peaceful and clean ..we love the staff as well we enjoy coming to the ymca to get away from the city of Wilmington to enjoy a day in peace so thank you for providing a safe and peaceful place for my children

Really great place, really busy, man can it get busy. I have been to highways with less people.

This place sucks they wont let a 12 year old get a membership on his own, they have to be at least 14 thats stupid. But you could come here by yourself when your 12 how dumb.

Well...
I call today to get information about the daddy daughter dance. Miss deby not only helped me with the information I asked for she also helped me register for the daddy daughter dance. She went above and beyond. We as a family thank you to the ymca. To have people like miss deby.

Great place for families! Highly recommend the Western YMCA!

Excellent swimming instructor that offers personalized training understanding your needs and helps you be at ease increasing confidence taking you to a whole new level.

There are so many options available during the daytime and evening, which really helps me find a good time to exercise while also being home taking care of my children. All the programs and activities are adequately described so you can decide which class is right for you. I love that one day I can take a cardio or strength class, and the next I can hop in the pool for a low impact workout. Plus all the staff we have encountered during swim lessons with our children have been so supportive and caring.

Classes are great and the instructors are wonderful!

The pool in the back does not have steps into it, it has ladder and handicapped chair, this is the Bubble pool in the winter months.

Clean, neat, organized, a variety of equipment, very spacious, and great friendly knowledgeable helpful staff.

Good mix of fitness equipment. Also had fitness classes for adults and kids. They have a 3 lane pool and a gym. It was easy to use my reciprocal membership while traveling from Michigan. Parking lot is busy, but that's because it gets a lot of patrons.

So I love of the classes schedules the staff are amazing

1) I am addicted to the rowing machine. It is a great way to excercise all muscles at once along with moving back, and forth.2) Your staff is doing an excellent job of maintaining this facility.

Great place but Un experience lifeguards and very disrespectful, my son and myself went to the indoor pool on Tuesday night as usual, I did not know that the schedule had changed. We were about to get into the pool exactly at 8:20 after the class was over and the young ladie actually yelled at us. YOU CAN NOT GET IN THE POOL without any explanation, there were more families waiting to get in with there kids as well. Its ashamed that the pool its just for the same people that were in class already. The only reason we visit the Y is because of the open pool on Tuesday and Thursdays and not only us were disappointed many more families too.

My schedule is unpredictable so classes aren't an option for me. I love the Y's every-day schedule of all day hours. It means I can fit in a work-out whenever it works for me. Thanks Western Family Y!

It is a really good place because if you want to go to the gym you can put your kids at the child care they take if you kids until you come and take them. Also another thing that is really good is the pool is really warm and it s really big so that you and your family can swim and they can enjoy it to

The Thai Chi class was amazing. She took us on a journey through the water art of aquatic Thi Chai. Her class was very easy to take. I enjoyed it.

I love the friendly staff and awesome trainers! I'm absolutely hooked on Bodypump classes and Les mills sprint!

I love Western Family YMCA. My kids go to camp, dance, take swim lessons and play sports here. The staff are amazing. There is a real sense of community here.

Average customer service with yearly rising membership fees. Overall its a good starting point for getting kids into sports. I just don't think you are getting your full money's worth at times.

We love the aquatics program. The lessons are taught well and the instructors make class fun.

Variety of classes ( bodypump is a game changer) and equipment, no hassle pressure to do this or that. Great staff!

The basketball court should be used for basketball. Nothing is more frustrating than driving to the gym to play basketball only to be kicked off for people who are about to play pickle ball. Or only being able to use half the court while a bunch of kids play dodge ball at the other end. Or not being able to play basketball until 4:30 on a Saturday since the gym is reserved for youth sports until then. Or wanting to go play basketball to unwind after a long day at work only to find the gym is reserved until 8:30 pm when they close at 10. For a guy who joined this gym specifically to play basketball in the winter months I have been tremendously disappointed with my inability to do so time and time again.

Very well maintained, lots of activities.....great complex!

I have been in this place for more than 6 years and my experience in this gym has been very pleasant, excellent service very friendly and the swimming pools especially the zauna is something that I personally enjoy a lot, also in summer because you can Enjoy family in the pools.

Staff are dedicated, energetic, fun, and the activities are great. I will send my child to this camp until he ages out. AND, let me say they did a great job during the COVID 19. Always felt like my child was safe.

Great gym, and my kids love the pool. We love it there