Weissman's Designs For Dance

Weissman's Designs For Dance Reviews

Reviews 9
3.2
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I ordered from them months ago. My order arrived a...

I ordered from them months ago. My order arrived and nothing fit/the fabric quality was sub par. I sent my items back and the package tracking number showed that the return package was received and signed for. When I contacted customer service, they said that they hadn't received the package. I emailed her screen shots of the USPS tracking receipts and the return tracking number. She replied that they would address the situation. It has been another month and I still have not received my refund for the items that I returned. Will not shop here again, that was a big disappointment.

Ordered over 50 dollars worth of items. Returned, ...

Ordered over 50 dollars worth of items. Returned, paying 12 dollars myself, to exchange the item. Contacted over a week later to ask for an estimate in delivery. The customer service claims they never received it but "it might be here just not checked in". Over a week and my box is just up in the air to be lost. I contacted ups and got every detail down to the name who signed for it. Suddenly now they have it. But they aren't going to do anything about the hassle they've cause and say "place a new order to receive items faster and you'll get refunded when this is processed" which could be a couple weeks. Horrible customer service for subpar products. Update your systems. No other business takes a week to even have a record its been received. Thats absurd. They truly don't care just because dance studios order from them, so they're good. But screw the regular customer.

Seriously amazing customer service. Received 2 def...

Seriously amazing customer service. Received 2 defective products that we needed for a dance in 2 days, and they are sending us brand new ones overnight shipping to make sure we have them in time! I will always use this company for dance costumes!

DO NOT ORDER FROM THIS COMPANY! CUSTOMER SERVICE I...

DO NOT ORDER FROM THIS COMPANY! CUSTOMER SERVICE IS HORRIBLE- PRODUCTS ARE WAY OVER PRICED- AND EVEN THOUGH SHIPPING IS FREE I WAS STILL CHARGED $40 IMPORT FEES! SO FOR 3 MEDIOCRE LEOTARDS I HAVE PAID OVER $150. NOT WORTH IT!!!!!!

Weissman's Designs For Dance

Weissman's Designs For Dance

3.2