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A
3 years ago

Had 1am appointment and i was there by 1245 , it w...

Had 1am appointment and i was there by 1245 , it was 3am before i got into a dock door , then 2.5 hours before I got unloaded and only had a half of a trailer of bread , then they will knock on your door wanting you to hurry up and leave , no parking on lot

C
3 years ago

This place sucks big time no respect for drivers a...

This place sucks big time no respect for drivers at all takes for ever to unload show some respect or teach your employees at the receiving to work faster is rididiculous arrived at 640 am with a 7 am appointment got a door at 718 am but took a lot of time to unload now i have to drive late at nite for my next load just because of this place SMH !!!!!
I guess the good reviews are from the same employees in here all the bad reviews here about this place are right.. *********until when drivers have to suffer the abuse from places like this one and many more *********

T
3 years ago

This place is slower than sloth trying to pour mol...

This place is slower than sloth trying to pour molasses over a mountain! And to think I actually liked their store..don't think I'll be shopping there anymore. 6 hours in a dock is rediculas! And my dog hasn't got to go out either!

S
3 years ago

Truck drivers STAY AWAY from this place.

Truck drivers STAY AWAY from this place.
I came in early 8:30am for my appointment at 3pm with the hope they maybe able to unload me early if possible. Still here now at 5pm and my trailer still full. Talked few times to the security and the lumper people and every time is the same BS we are busy you just have to wait or we don t have your paperwork yet or security did not check you in or the warehouse is not ready for you yet. I am
the only truck waiting everyone else that came after me is gone!!! Worse place I have been so far.

P
3 years ago

This place is for the birds!! Checked in at 0615 t...

This place is for the birds!! Checked in at 0615 they took our trailer at 0645 so thinking yay... Whatever it is now 1641 clock is down to 15 mins and we are sitting here because they have unexplained OS&D!! We will never return here garbage!!

t
3 years ago

Truck drivers try to avoid this place... my appoin...

Truck drivers try to avoid this place... my appointment was 8:30 am, I checked in 6.00 am right now 14:33 still not unloading. There are bunch of lazy guys do not know what they are doing over here. No Managment.

E
3 years ago

Had an appointment for 9:00 pm got in around 4:00 ...

Had an appointment for 9:00 pm got in around 4:00 pm was told to park and they will come get my trailer when they have a door open. At 11:30 I still hadn t been given a door checked with guard and I wasn t even in the computer from when I checked in.
Was sent to an overflow lot and was finally unloaded at 10:00 am the following day.
Was late getting to my next pick up..

M
3 years ago

I don't even know if I am wasting my time writing ...

I don't even know if I am wasting my time writing this, in hope Wegmans would care someday to read these reviews. But drivers should know for sure that this place is complete out of mind. Min 5 hrs to unload 24-28 pallets?!!! This is just insane. Employees don't care since they get paid hourly so don't managers. That's why its been years but no improvement, getting worse . Unbelievable how these people have no humanity sense in them for keeping driver hours for something that can be done in less than 1 hour. Shame on Wegmans DC employees.

I
3 years ago

OMG appt was 11:00am, checked in 10:50am, at the d...

OMG appt was 11:00am, checked in 10:50am, at the door 11:30am,now 2:15pm and I'm still here waiting for phone call. Lazy workers, takes forever to get unloaded. This is my second time. I hope I'll never come back.

S
3 years ago

This place is a joke to get unloaded, other O /O m...

This place is a joke to get unloaded, other O /O make sure u ask brokers were is load heading. This is Rochester NY location cuz u will loose most of your hours,which screws up your daily plan to pick up next load, ask broker least 600 above what they offering for the load going to this hell hole I am putting this location on my black list.

A
3 years ago

Pls, don t go there with out apt. also u can go th...

Pls, don t go there with out apt. also u can go there two hours earlier to de apt. time. No overnight, but fr there u can go 24 miles away to trucks stop on I-390 south exit# 9 n make left n it ll be right there. ( with apt. time in n out two to three hours)

M
3 years ago

Fast unloading even despite the fact I was late. I...

Fast unloading even despite the fact I was late. I don t know where this cheap cafeteria is located that everyone is talking about. Didn t see any signs. But I didn t need to. I m out of here on to my next assignment.

H
3 years ago

Got appointment at 4:00 am, check in at 3:15 am an...

Got appointment at 4:00 am, check in at 3:15 am and was unloaded by 6:00 am. Not bad for how bad the other reviews were. I found the staff very polite.
Once you check in you need to drop your trailer in the designated area and just wait for them to call you to pick up your trailer back.

J
3 years ago

The guards are always friendly, but the woman in p...

The guards are always friendly, but the woman in produce receiving is cranky. Worst of all, I'm usually there at least 3 or 4 hours past my appointment time. Do not show up any earlier than 1 hour before your appointment, and there's no parking before or after delivery.

M
4 years ago

Ok

F
4 years ago

Very slow unload time. My appointment was at 11am...

Very slow unload time. My appointment was at 11am I showed up at 10am they put me in a door as soon as I checked in but it has been 3.5 hours and I'm still not unload. First time here, hope it's my last.

B
4 years ago

The guard house is nice most of the time Quick Ser...

The guard house is nice most of the time Quick Service in and out the update on the delivery system is appreciate , now all you need is the tubing systen4 bills of lading and paperwork that would be

c
4 years ago

Appt @0900 came 30min early. Was dock at 0915. It ...

Appt @0900 came 30min early. Was dock at 0915. It 1153 now no phone call yet. Walk in to check on the status of my trailer it's empty! Asked the receptionist and she said it not ready yet! My trailer is empty! Still no phone call when ready..... avoid if you can

q
4 years ago

Appointment 11am showed up 9am told to drop the tr...

Appointment 11am showed up 9am told to drop the trailer and wait for the spot guy to take the trailer still sitting here past my appointment time now worrying about how long wll it take to get unloaded here after they take my trailer
For dry van
Bad experience
Guard shack guys cool tho

N
4 years ago

I came here two hours before my appointment now fi...

I came here two hours before my appointment now five hours after my appointment and still not unloaded yet only six pallets I will never ever come here as long as I know it s Wegmans dry grocery

T
4 years ago

Friendly Ppl at security. Delivery 3-4 hours

Friendly Ppl at security. Delivery 3-4 hours
1- No overnight parking. The nearest rest area is almost 40miles on I-90
2- check in with Guard and place ur Bills at the back of trailer.
3- Back in to your assigned Dock. Stay in ur truck
4- once a green light u can move forward. They would place the signed bills at the back of trailer. Sometime they may bring the documents to ur truck.
4- leave ur doors open while exiting facility

K
4 years ago

Was here at 9 am for an 11am appointment at 1pm we...

Was here at 9 am for an 11am appointment at 1pm went in to receiving to find out why I was not in the door yet was told by they manager they were not going to call me in to a door till 4pm because unfortunately they were overbooked today I ask you how is this my fault that i have to wait 5 hrs after my appointment time because you overbooked wrong answer
Had I been late would have made me reschedule I was early should have been out before noon don't go here they make there own appointment regardless of when your appointment time is

T
4 years ago

Appt 1100. Arrived 1000. Unloaded at 1403. Why can...

Appt 1100. Arrived 1000. Unloaded at 1403. Why can't these places unload in a timely manner? I'm delivering their product to sell to consumers. But I have to wait to get unloaded. The reviews live up to how bad this place is. I know, 3 hours after appt time is not terrible. That's why 2 stars. It could have been worse.

a
4 years ago

Our appt was at 9:am

Our appt was at 9:am
Checked in at 8:30 am , they took my drivers trailer at 1pm , it s almost 3pm still no answer

Try to avoid this place

A
4 years ago

Truck drivers for your attention. My appoint set m...

Truck drivers for your attention. My appoint set morning 5 am up. I checked in night before 11:00 they let me to park inside and wait for yard guy to come to take my trailer inside. I woke up in the morning 6 Am no one came until 6 to knock my door. I went back to office to find out what is going on. They all say just wait. Yard guy came 8 am to take my trailer inside. After they took my trailer in I call several times all saying wait. I walked to office couple times no reason. Or Respect to drivers time. Right now it is 11:50 they still not calling.

JUST AVOID THIS PLACE!!!!!

About Wegmans Food Markets INC

Wegmans Food Markets Inc. is a family-owned supermarket chain that has been in business for over 100 years. The company was founded in 1916 by John Wegman and his brother Walter, who opened the first store in Rochester, New York. Today, Wegmans has over 100 stores across the United States and employs more than 50,000 people.

One of the things that sets Wegmans apart from other supermarkets is its commitment to providing high-quality products at affordable prices. The company sources its products from local farmers and producers whenever possible, which not only supports local businesses but also ensures that customers get fresh, high-quality food.

In addition to offering a wide selection of groceries and household items, Wegmans also provides a range of services to make shopping easier for customers. For example, customers can use the online shopping tool on wegmans.com to create their shopping list and have their groceries delivered right to their doorstep.

Another unique feature of Wegmans is its focus on customer service. The company trains all of its employees extensively so that they can provide knowledgeable assistance to customers with questions or concerns about products or services.

Wegmans also offers a variety of meal solutions for busy families who want healthy options without sacrificing taste or convenience. Customers can choose from pre-made meals like sushi rolls or rotisserie chicken as well as meal kits with all the ingredients needed to make a delicious dinner at home.

For those looking for specialty items like organic produce or gluten-free options, Wegmans has an extensive selection available both in-store and online. Customers can easily find what they need by using the search function on wegmans.com or by asking one of the knowledgeable employees for assistance.

Overall, Wegmans Food Markets Inc. is an excellent choice for anyone looking for high-quality groceries at affordable prices with exceptional customer service and convenient online ordering options available. With over 100 years in business and a commitment to sourcing locally whenever possible, it's no wonder why so many people choose Wegmans as their go-to supermarket chain!

Wegmans Food Markets INC

Wegmans Food Markets INC

2.4