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I've had a mixed experience with Johnson Controls....

I've had a mixed experience with Johnson Controls. There have been a few issues with their products, but their customer service team has been very helpful in resolving them. Overall, I'm satisfied with their service.

I had an average experience with Johnson Controls....

I had an average experience with Johnson Controls. The customer service was good, but I had some issues with their products. The quality was not up to my expectations and I had to get them replaced. Overall, it was an okay experience.