What a fantastic experience, all the way around. Rodney Stevens went above and beyond & the entire staff is so kind and knowledgeable. I've always serviced my vehicle at Waikem & this was my first (but not last) purchase through them. There was never any pressure to purchase & Rodney was quick to answer any questions or concerns I had. This is the best dealership, hands down.
Crystal was so much help picking out my new car!! Thank you for everything
I unexpectedly had to look for a new vehicle so I made an appointment. Unfortunately we were late for our appointment but it was OK. Our sales lady Crystal is amazing!
Here kindness and patience with me is amazing. She took the time to help me get into a vehicle that I love. My hat's off to her.
Thanks so much to Dan Auman for his kindness and professional attitude when purchasing my Subaru. I made a couple of visits before I finally made a selection. He was so very patient! I have been sending my praises about him to my friends and family! Thanks again, Dan. You made my experience very nice.
Amanda Schafer was amazing, she helped me step by step to purchase my dream car! I would recommend for everyone to go and see Waikem Autos and their team; very nice, respectful, and helpful. Personal thanks to Amanda Schafer and Craig Waikem, both were awesome to work with!
UPDATE: After putting 2500 miles on this car 30 days in, I had to finish getting to work by walking. It has 5 pages of diagnostic codes where two shops (one was Waikem Honda) said it could be a lot of things. My local shop said they'd never seen a diagnostic list this long before. After asking Waikem to take the vehicle back and offering to buy something else from them, the answer was only a 25% discount on repair since I did not have an extended warranty. I have no idea what to do at this point. Buyer beware!
Quality used Honda CRV that went through their shop with no expense spared. Amanda Shafer was great and a veteran on top of that. It was a 4.5 hr drive for us to get there but I will be willing to make that trip again for the next vehicle and hope to work with Amanda again.
Great experience buying new car. No hassles and right up front with deals! Great dealership to deal with!
I had a great experience purchasing a used Subaru in May this year. The owner and the salesman (Paris Ball) were great and gave me a great deal. They even helped me with obtaining my license plate since I was going to be out of state. Paris made the entire process super easy. Great dealership! I would definitely go back.
Interested in a car they have that s something you can t find everyday. They told me they d call me and keep me updated throughout the service process. Weeks go by, I think it didn t pass inspection, find it still online, contact them and it has a deposit now. Said they will update me if it becomes available again but couldn t update me as they said the first time.
Must not take out of state buyers seriously.
Curt Hill helped me the other day... Did not feel any pressure.... Very respectful salesman...I felt like he gave me the time I needed to make my own decision... Hopefully I can purchase a vehicle soon, I'll be back!
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