Volvo Niham Reviews

Bad service; arrogant reception (desk clerks). Claiming that it is normal that a new car after two days of not being used can no longer be started without the help of the ANWB .....!

Pleasant professional and conveniently located garage.

Good service. You have to press a bell at the desk for parts :-)
Part in the afternoon at home!

Nice people, only one is not able to solve bigger problems on a new V40 delivered by Niham. After years of back and forth to the workshop, I choose a different brand. Too bad no responsibility is taken.

Very stupid warehouse: repair employees. These people just really no shred of Volvo. Will it tell even stronger, are not even able to indicate a correct year of construction from a license plate. Many times and knowledge is just really zero. Ordering parts from their drawings, they can not gamble but something on it. Number of times for absolutely nothing driven to then get the wrong and that can be even worse because today also really in a rude manner. This one simply calls an oil filter house a cap. Are you, as a dealer, nice for joker say !!! If you are careful with your Swedish Volvo, then you better drive this tent by. Let it work rather by real professionals. In and in sad such a beautiful place and showroom and the knowledge of a strawberry with a hair on it :-)

Finally spoke to a sales advisor who did not impose himself. Conversations with sales advisor Marcel Roeleveld went smoothly, even though I was somewhat disappointed in the trade-in value. Finally, after a viewing and test drive, I bought an S90 T4 Inscription that was very competitively priced. What a look and fantastic limo!

Ps. Due to the crowds, it is recommended to make an appointment in advance so that you can be sure that they will take the time for you.

Too big a case.
Service can be much better.

Sales department very unfriendly, do not call back, do not keep an appointment. Even worse: afterwards they deny that the agreement was ever made.
Very bad ... and very unprofessional

Friendly staff and great drop-off / pick up service

Friendly and yet business atmosphere, great service.

Extremely friendly received, the car for the test drive was already ready, and all the time was taken to chat while enjoying a nice cup of coffee without being pushy and to make a quote (seller Tristan)

Very positive experiences. Knowledgeable and super nice staff. Great dealer!

Hospitable reception,
Rene helped us very well

Nice, neat and well organized dealer with friendly staff, good space to wait with free WiFi. The coffee is just a bit "instant".

Experiences at Volvo Niham are very varied. Occasionally you will be helped very kindly; the other time they treat you like dirt. Making appointments is absolutely impossible, you always get a "vague" and evasive answer. Especially if you do not buy "new" but use driving you feel totally not taken seriously and you feel rather a burden.
If you come for a new vehicle, everything is suddenly possible and they are finger-fast with a slick offer.

Very unfortunate from a big dealer like Volvo Niham.
Volvo Netherlands and the specialists in the field of Volvo have understood how to make and keep people enthusiastic about the Volvo brand.

Used to be a happy customer but no longer after 2 repeated mistakes by the dealer. Mistakes happen everywhere but the lack of apologies and follow-up is very disappointing and unprofessional.

Waiting for a maintenance service. The car was ready within the agreed time and was also washed.

Good service, friendly and patient technicians. Our Volvo is in good hands there.

Neat and professional handling, good service and a mechanic with love for his profession, I am very satisfied

bad customer service especially the Director. I was charged for services never requested.

Good service on their own terms. Too cold and square headed.

Beautiful location with new showroom. A pleasure to stop by.

Very good wallpaper sharing and correct with the customers ..

Spaciously arranged showroom. Friendly and professional. Excellent WiFi.

Moderate reception in showroom. Test drive made in S90 that had malfunctions. Poor interpretation of seller on features in cars. Dealer makes a bad impression on me.

Apparently don't want to sell cars, don't respond to emails.
VERY BAD !!!

I was looking for a second hand car in a hurry and Niham Zoetermeer Dealership did everything they could to help me find the right car at the right price.

Maurice de Sonneville was the sales consultant who did all the hard work, coming in on his day off to assist with the test drives arrange finance when my personal finance fell through did a sterling job.

If you are looking for a second hand car with a team who goes the extra mile I would recommend this dealership.

Have to wait 2 hours for a tire change. Not even bothered to wipe the rims. I come here ever again.

Issue not resolved, no replacement, but forwarded to own dealer. Continue driving with a car that is not functioning. Volvo does not understand that I feel like a client of Volvo and not of a specific dealer. That with a new car, too bad.

Nice showroom, friendly staff. Volvos to coast and to choose, nice collection for young and old.

Very nice. Very expensive though pfff. Not to pay such a volvo

Worthless business.
Especially the director.
Would choose another dealer.

Spacious showroom with a good view of your next purchase

Make clear of what you request. You can have the surprise of being charged for something you never requested.

That was very nice because we bought a new sufficient

Good service
Customer friendly
Pick up and pick up
Minor repairs at "open consultation hour"

Excellent dealer and reliable garage. I still get there nowadays I live a 45-minute drive away.

Very well received and well helped, too bad it did not work with the exchange price of my car,

Staff are more concerned with themselves than with the customer

Nice Volvo dealer good service and good technical engineers

Neat dealer, sometimes takes a while to get your attention, but after that there is not much left to criticize. Have my new V40 also ordered here and under maintenance.

My new car can be received by very hospitable people. Good explanation and super nice guidance

Beautiful cars, good information, very pleasant contact.

Been here at a relatively quiet time according to Google Maps, but I felt it was still busy. Fortunately, I was answered quickly by a friendly and helpful seller.

At a different time made a test drive with a hybrid car. This was unfortunately not charged. We also hardly received any explanation about the car, except the question whether we knew how a vending machine worked. Apart from the empty battery, the ride was a great experience. But on their return, it was difficult to get a salesperson to ask them a few short questions. That despite the agreement we had made for the test drive. Not a pleasant feeling if you are already helped in such a way during the purchase process of a new car. No Volvo, at least not via Niham in the short term.

The entrance and where you can park as a visitor is not very clearly indicated. This could be improved.

Quick service. In the morning I ordered paint stick and in the afternoon I could pick it up!

Excellent service and friendly treatment. Have a repair fixed quickly.

Excellent Volvo dealer with expert salesmen who are not intrusive and you can sell a car. Listen carefully to the wishes of the customer. Wide choice in all models and versions.

Bad sales advisor. That gentleman is uninterested, while I already make it clear that I have a good lease budget for a Volvo .. and I am interested. He doesn't see me as a potential customer .... very sorry.