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s
3 years ago

I got a good opportunity from Sandya to work in th...

I got a good opportunity from Sandya to work in this company this is a great place to work and our team leader Kamala is very supportive she helps to work in the comfort zone by clearing all my doubts Paramita and Arshiya had given me good product knowledge about the company and this gave me a confidence to work in this company, For fresher this is a good place to start up

m
3 years ago

Good

a
3 years ago

The culture of this company is a great and everyon...

The culture of this company is a great and everyone I worked with was amazing . Management worked together for the well being of the resident. co -workers were very close to resident and families , Sandhya ma'am had given me good opportunity to work here , Arshiya ma'am had given me the training and this gave me a confidence to work in this organization , Kamala is awesome person she was clearing my doubts and make to me work comfortable in this company.

g
3 years ago

Worst pupil..worst HR I have ever seen that type o...

Worst pupil..worst HR I have ever seen that type of HR before she is taking interview like IAS interview she is doing too much of overacting she is asking original certificates without knowing the product how can we give...then too there is no cab facility but we need to go for night shift is she mad or something... Who is the responsibility if anything done at night time don't waste your time by visiting that bloody fools

S
4 years ago

I got a good opportunity from Sandya to work in th...

I got a good opportunity from Sandya to work in this company this is a great place to work and our team leader Kamala is very supportive she helps to work in the comfort zone by clearing all my doubts Paramita and Arshiya had given me good product knowledge about the company and this gave me a confidence to work in this company, For fresher this is a good place to start up

P
4 years ago

Good platform to learn and work peacefully . Worki...

Good platform to learn and work peacefully . Working for last three years . this company gave me the opportunity to groom and discover my hidden abilities which I was not aware of , One can have the environment to improve skill and knowledge.

A
4 years ago

I have been working in VMG for 5+ years . It gave ...

I have been working in VMG for 5+ years . It gave me a platform to learn and explore many things by giving continuous support and guidance .
Has team culture spread across organisation and employess are very friendly , Good supportive management ,Very well maintained ,Organises various cultural activities .
VMG gave me a opportunity to enhance my skills and knowledge. I got experience in managerial skills,leadership skills and got a growth in the company .

Overall It is a great place to work !!! Proud to be a part of VMG BPO !!

R
4 years ago

First let me thank the company for giving me an wo...

First let me thank the company for giving me an wonderful opportunity to join them.
As I have earlier worked with many other BPO'S, this company is not as same but every one needs a change in their working culture.

Sandya(HR)
she took her time to select but I hope she made an right decision, the way she organized the interview in her busy schedule was amazing she never showed her pressure on me like some of the HR's do on candidates.

Bindhu(Manager)
How many managers will take a point from an agent? But she values every ones point and implements it . which was unbelievable for me

I hardly worked for 2months unfortunately I quit the job due to salary issues
It was not credited on time since my account number was wrongly updated by management(that was not my mistake)

Con's
If u take a day leave or an emergency leave 2days salary will be deducted.
It is named as emergency coz no one knows it earlier about the situation.
You are not suppose to speak to your colleague (you will get warning)
No cafeteria
No cabs
Break time is worst only 30mins break for lunch no short breaks.

S
4 years ago

Working with VMGBPO for 4+ years. This is a great...

Working with VMGBPO for 4+ years. This is a great place to work without pressure and tension of targets. A supportive organization which gives ample of opportunities to employees to learn and develop their skills. I have learnt a lot from here, developed skill and knowledge in various areas.

About VMG BPO

VMG BPO is a leading Bangalore-based Business Process Outsourcing (BPO) company that provides call centre and contact centre services to handle phone calls, emails, live chat, WhatsApp and other communication channels. The company has been in the industry for several years and has established itself as a reliable partner for businesses looking to outsource their customer support operations.

One of the key strengths of VMG BPO is its team of highly skilled professionals who are trained to handle customer queries with utmost care and efficiency. The company invests heavily in training its employees on various aspects of customer service such as communication skills, problem-solving abilities, product knowledge etc. This ensures that the customers receive prompt and accurate responses to their queries which helps in building trust and loyalty towards the brand.

VMG BPO offers a wide range of services including inbound call handling, outbound telemarketing, lead generation, appointment setting, email support, live chat support etc. The company uses state-of-the-art technology such as predictive dialers, IVR systems etc. to ensure seamless communication between the agents and customers.

The company caters to clients from various industries such as healthcare, finance & accounting, e-commerce etc. VMG BPO understands that each industry has unique requirements when it comes to customer support operations and hence provides customized solutions tailored to meet those specific needs.

Apart from providing excellent customer service solutions at competitive prices VMG BPO also focuses on data security & confidentiality which is critical for any business outsourcing its operations. The company adheres strictly to international data protection laws such as GDPR (General Data Protection Regulation) which ensures that client's sensitive information is safe with them.

In conclusion VMG BPO is an ideal partner for businesses looking for reliable outsourcing solutions for their customer support operations. With its team of highly skilled professionals backed by state-of-the-art technology infrastructure coupled with strict adherence to data security laws makes it stand out among other players in this space.