Vizance Reviews

Sharon is our agent and she is amazing. She has dealt with us on properties and vehicles. She goes above and beyond--!-the best agent I have had.

I have been with this insurance for over 5 years. Sue is my representative and has been so wonderful. My calls and emails are responded to timely and Sue even reaches out when there are changes I can make to save money. They are just great to work with.

Sue Lockwood is the best!!!
Very professional , responsive.
I can contact her at any time, always takes the time to answer my questions.
Sue has been my agent for Many years
I would highly recommend Sue !!

The five star is for my Personal Insurance Advisor, Sharon Fischer, who is always a pleasure to talk to and very helpful along with going out of her way to do so. We have spoken on the phone quite a few times, and there are always some good laughs as well as getting things accomplished.
She is a great asset to the company.

I have worked with Debbie Leitz for all my insurance needs for numerous years. Debbie is extremely knowledgeable and efficient and she has always been responsive to any questions or needs that I have. Debbie is a pleasure to work with and I highly recommend her to anyone looking for an insurance agent!!

We have been insured through Vizance, Inc. for several years now, and we decided to keep our insurance through Vizance even when we moved to Colorado. The company is one of the top-rated insurance agencies in the country, and their emphasis on good quality and professional people they employ shows in the quality and value of the insurance our professional agent, Brie Barker, set up for us. Brie is always responsive to our contacts, and we know she is giving us top-notch, professional service. I recommend Vizance, Inc. without any reservations!

Tracie is an expert in her field, providing guidance that is needed, including aspects of insuring/insurance we would not necessarily know to consider or include. We will continue to value her expertise and knowledge for years to come.

Kate Horvath, is always professional and responsive! I have always felt like she has the best interest of me and my family in mind! I have recommended Kate to many people! Heads and tails above every agent I have ever worked with!

The service at this agency is wonderful, always responsive and professional. I have both my personal and business insurance with Vizance.Inc. Both agents and customer service has the answers to your questions.

When our former insurance agent retired, we ended up as clients of this group (they must have acquired his business/client list). We were fine with that, at first - until repeated issues that are frankly unacceptable when they result in leaving us exposed/uninsured. At one point they renewed a homeowner's policy and reverted to our former address (a home we no longer own); they also have auto-renewed an umbrella policy we had when we owned a rental property - a policy we asked to have discontinued when we sold that duplex. Two years in a row now they have also billed our bank for our homeowner's policy renewal, despite the fact that we do not escrow funds for that, we pay that bill directly, and we have specified the bill is to come to us. Instead, we receive a cancellation notice as our first "heads up" that the bill is already past due. That risks our credit rating, and also triggers our mortgage holder to initiate their own policy due to the non-payment of our own, and creates a huge cascade of problems that we then have to correct. All of these issues could be avoided if the agent did minimal customer service, like keeping the correct property and billing addresses straight. I could go on with additional issues, but, you get the picture. We are clearly just a number to them. In fact, they do not seem interested in periodically reviewing our family's needs. They just set us on auto-pilot for billing (and can't even get that right) and collect their fees... for what, I'm not actually sure. We are actively shopping around in the hopes of ditching this agency as we certainly cannot feel safe in their "care."