I moved into their property known as Washington Pa...
I moved into their property known as Washington Park Apts in Milton Freewater, and it was like living in a correctional facility with all the restrictions and rules put against you. And sadly and unfortunately they don t enforce all of their rules as what is stated in the lease! Catherine the onsite property manager is Arrogant, Rude, and Disrespectful in every aspect in her dealings with you. She clips notices outside your door without envelopes exposing your confidential information (see pic) when she needs to communicate with you. She will work diligently to find fault in you so that she can evict you for such petty things. I was recently evicted for having my furniture less than 12 inches from the baseboard heater, and for keeping an empty box outside on my patio! The apt. complex has an ant infestation problem where me and my neighbors dealt with ants crawling everywhere in the kitchen and bathroom and then they shrug you off when you ask for an exterminator to rid them (see pic) What a slap in the face to me as a tenant. They simply DO NOT care! I was out of town for a few days, and I come home to find a notice clipped outside my door indicating a 24 hour inspection of my unit. Well low and behold they came into my apt the next day while I was gone, and didn t even leave a note indicating they were inside my unit (required by law). So Violating! Catherine the manager arrogantly and rudely told me that my work orders were false and that I never submitted them to the office. Absolute lie! When I moved in the linoleum had cuts and rips throughout the kitchen, dining room, hallway and bathroom floor. And the living room carpet was deplorable as well with it being bunched up and separating from the floor. And then when I addressed the carpeting with her on an inspection she callously says This is not bad, and we have standards here .
Had re-inspection on my apt, Tony the maintenance man goes into my bathroom and does work under my sink that caused my sink to not drain and be plugged (see pic).
And I never put in a work order for troubles with the sink! The sink worked beautifully before their hideous inspection where they tried finding fault with me in every aspect! Manager then goes into my bathroom to take pictures of my toilet after she already inspected it only a week ago, and didn t notate any problems. If this management company truly did care about their tenant s safety they would provide a fire extinguisher outside EVERY unit on every building. Not all buildings on the property have them! I m disabled and lived on the second floor of the building where I essentially would have to run down two flights of steps and then to the downstairs neighbor s door to retrieve an extinguisher (see pic). I even sent a formal complaint letter to the owner Doug Chrisman of Viridian to only have it passed off to a detached rude regional manager by the name of Ryan Pace who did absolutely nothing about it nor did he resolve any of my other issues here on this wretched property. I even escalated my concerns/issues to Patrick Patterson, the president of Viridian, and he simply brushed me off as well!
In the 30 years since I have been renting, I have never endured so much abuse, hostility, harassment and intimidation from a management company! I will be escalating a complaint to the USDA Office of the Assistant Secretary for Civil Rights in Washington DC on my ordeal here as a tenant, and will pursue them in court for their heinous actions done towards me!
If you want to live in a hostile, drama free environment and want to be treated with dignity and respect, then stay FAR AWAY from this ill-mannered detached company that could care less about you as a tenant! This management company recently acquired a property called the Montclair Manor here in Milton Freewater, so stay clear of that place! This is a fair warning to all renters out there: You will only find yourself being abused and harassed by them in any way shape or form! This company has NO BUSINESS managing any property. ZERO stars!!!