Called to get help with my lawn. $21.oo for seed that never came. And $47 bucks for a Tech to spend 5min putting fertilizer on it. I can do that. I have to say it was not the Teach, its the service they offer. Canceled after one day
Absolute awesome - can t go wrong with them! Professional and good quality! They have gone far and beyond with our lawn (looks real good!!!). Craig has visited our home after work and over weekends (check up and assist) he even blowed leaves of our lawn with his own blower! Virginia Green all the way for us!
Service: Seeding
I ve never dealt with such an unresponsive, unreliable company in my life. I paid a lot of money for aeration and over seeding and I got aeration. I got home on September 8th and saw not one seed of grass on my entire lawn. Left a message with no return call. Called again with no return call. Called again and was told someone stopped by my home and seeded my lawn. Great! Got home and saw zero seed. I will get my money back and already called my lawyer. Do not give your hard earned money to Virginia Green. Extremely unresponsive and they don t do the right thing.
Service: Seeding
I must say this business was fast in responding to my request. My first service they put down some lime; I do feel like for $180 they should have been at my home longer than 10 minutes. My second visit I could truly tell that the technician( Jake Dickerson) was knowledgeable and efficient. I've only been with them for 2 weeks so I really can't give you a review on results.
2021 would have been our second season with Virginia Green. In 2020, we used them to control weeds on our Zoysia lawn and, even though they claimed to not have a "warm season grass" program, the treatments that they provided made remarkable improvements in our lawn. The problems began when they performed a Fall aeration without notifying me that there was an additional charge for it ( and I even tipped the technician for his hard work that day ). Then, when the 2021 season was beginning, I was notified that their services were "automatically renewed unless cancelled" -- At no time was this explained to me and I informed them that ANY charges from Virginia Green without my explicit authorization would be disputed as unauthorized.
In March 2021, we decided to enroll in their lawn maintenance program and prepaid for the annual service. When we were advised that the first service was scheduled, I specifically asked Rob if the "pre-emergent" would have any detrimental effect on the dormant Zoysia grass and I was assured that it would not. Shortly after the treatment, it was apparent that Rob's assurance was nothing more than lip service, as the Zoysia that had spread to my neighbors lawns had turned green and was flourishing while ours was obviously dead. After advising Rob of this, I was told that it was likely due to a fungi that Zoysia is susceptible to and someone would be out to look at the lawn. Although there was no explanation given as to why the "fungi" attacked and killed ONLY the Zoysia that Virginia Green had treated on our front yard -- not the Zoysia on our neighbors lawns and not the Zoysia on our back yard. A few days later, Eugene came out to inspect the lawn and advised that our lawn contained "very little Zoysia grass" and was "85% - 90% Fescue and only 10% - 15% Zoysia" and was referring me to their "cool season grass" program.
Mistakes are a part of human nature and I would never fault someone for making an honest mistake BUT, when they make that mistake and choose to make lame excuses instead of owning up to it and correcting it, that invalidates any confidence that I would otherwise have in them. "Lame excuses" is ALL I got from Virginia Green at every turn. I PERSONALLY planted over 3000 plugs of Zoysia grass in our front lawn and it was so well established that it had filled a large section of our neighbors lawns as well as our own. The ONLY reason that our lawn is now "85% - 90% Fescue" is because they killed the established, dormant Zoysia. I demanded a cancellation of our service agreement and a refund, which they provided but also deducted the one service that they provided that killed our lawn. For years, I treated our lawn myself using readily available retail products from Scotts and Bayer and always had the best looking lawn on our street. I THOUGHT that having "professional" lawn care would be a step up but, instead, it erased years of hard work and my hard-earned money invested.
Hopefully, our Zoysia will manage to recover or, we will replant next year but one thing is absolutely certain, Virginia Green will never set foot on our property again
Service: Weed control
The personal service Virginia Green provides is worth the not-inexpensive fees. Whether on the phone or in person, I always feel valued and am always greeted by friendly employees. And the best part - my yard looks great!
Our lawn has never looked better! Sam has been fantastic, professional and friendly.
We recently listed our home for sale and many prospective buyers commented on our grass. Their services helped sell our home, without a doubt. Highly recommend!
Have been a customer for 13 years and have to say that customer service has definitely gone down hill. When we 1st started with them it was easy to get some one on the phone , or at least a prompt call back. This morning I waited on hold for 25 minutes before a human picked up - it was their answering service , not someone who could help - all they did was take my name and info. I believe this organization just isn't interested in keeping customers as I see lots of advertising for new customers and constantly receive emails from them to upgrade services ( we have been on the estate plan for 13 years) - but when you need them it takes days to respond - forget about calling unless you have time to spare. We will definately explore alternative services after this years contract expires , hopefully find a more customer centric organization....
Services: Weed control, Lawn pest control
Good communication and make sure they take care of there customers.
Excellent job on lawn my lawn looks healthy and thick . I highly recommend them for lawn fertilizer .
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