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Q
Kept charging me multiples of $10/100mb and I didn...
Kept charging me multiples of $10/100mb and I didn't even realise or get any notification other than the first over use notification I approved. I didn't realise afterwards that I was been charged. Horrible service
k
Terrible customer service. They made fake promises...
Terrible customer service. They made fake promises everytime you call at customer service and stand up their hands on the over billings.
I
So bad service, over charge money! Don't use com...
So bad service, over charge money! Don't use company
V
Great customer service and solved issue right away...
Great customer service and solved issue right away with a plan. Kaylee has been very helpful.
Q
Outrageously terrible. Customer service was rude a...
Outrageously terrible. Customer service was rude at best and did nothing to help me out. Cancelled my whole contract with them as this unprofessional behaviour should not be allowed in a place of business, especially a business that takes so much money from your pocket.
M
One call resolution is definitely not a priority w...
One call resolution is definitely not a priority with Virgin! It took me 5 calls to rectify an error on Virgin's side. If you have a few hours to spend on the phone with them every month, they would be a great option.
J
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About Virgin Mobile Canada
Virgin Mobile Canada is a mobile phone company that has been providing top-notch services to its customers for years. The company has a fresh new take on the mobile phone industry, and it shows in everything they do. From their customer service to their products, Virgin Mobile Canada is dedicated to providing the best possible experience for its customers.
One of the things that sets Virgin Mobile Canada apart from other mobile phone companies is their commitment to innovation. They are always looking for new ways to improve their products and services, and they are not afraid to take risks in order to do so. This dedication has led them to develop some of the most cutting-edge technology in the industry, including 5G networks and advanced smartphones.
Another thing that makes Virgin Mobile Canada stand out is their focus on customer service. They understand that without happy customers, they cannot succeed as a business. That's why they go above and beyond to make sure every customer feels valued and heard. Whether you have a question about your bill or need help setting up your new device, Virgin Mobile Canada's team of experts is always there for you.
In addition to great customer service, Virgin Mobile Canada also offers some of the best deals in the industry. They have a variety of plans available at different price points, so you can find one that fits your budget and needs perfectly. Plus, with features like unlimited data and international calling included in many plans, you can stay connected no matter where life takes you.
But perhaps what really sets Virgin Mobile Canada apart from other mobile phone companies is their commitment to giving back. They believe strongly in supporting local communities across Canada through various initiatives such as donating phones or sponsoring events like music festivals or charity runs.
Overall, if you're looking for a mobile phone company with exceptional service quality coupled with innovative technology solutions then look no further than Virgin Mobile Canada!
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Virgin Mobile Canada
1.9