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R
3 years ago

How come Virgin Media charge so much? Is it becaus...

How come Virgin Media charge so much? Is it because they post marketing letters to every address in the UK not currently connected to Virgin Media twice a week.. ? Ah! That is the reason. Terrible way to do marketing: intrusive, annoying, wasteful, stupid.
If they just stuck to TV ads I might consider their product more favourably - be clear, their marketing is as bad or worse than the efforts of Capita in collection of TV licence fees; far too many letters every week -- and it makes no difference if you tell them "no TV here" or "don't call me, I'll call you" - the letters keep arriving.
Damn fool company.

V
4 years ago

Probably one of the most expensive broadband provi...

Probably one of the most expensive broadband providers in the UK and the one worth the least.
Horrible customer service - so terrible even that after 20minutes waiting on the phone you can't get through to them. They never pick up even if you wait on the line for indefinite amounts of time.

Broadband is also extremely unreliable! Would definitely not recommend. Stay away.

D
4 years ago

The worst customer service you'll ever experience ...

The worst customer service you'll ever experience I promise you that. Increased prices by 45% in 3 years and says it's to improve services that are never improved. Normally if I am investing to improve a servic I would be a shareholder but Virgin make their customers do all of the investing without rewarding.

J
4 years ago

Services provided are OK, but if you have any issu...

Services provided are OK, but if you have any issue then your life will be chaos! lost of time wasted trying to get in contact with them! all their shops closed! their billing system has many flaws! you're lucky if you call and it's answered in less than 1h. Very frustrated with their customer care! I definitely do not recommend it...

About Virgin Megastores

Virgin Megastores: The Ultimate Destination for Entertainment and Lifestyle Products

Virgin Megastores is a global retail chain that offers a wide range of entertainment and lifestyle products, including music, movies, books, electronics, fashion accessories, and more. With over 40 years of experience in the industry, Virgin Megastores has become a household name for millions of customers worldwide.

At Virgin Megastores, we believe that entertainment is not just about consuming content but also about experiencing it. That's why we offer an immersive shopping experience that combines the best of both worlds - online convenience and offline engagement. Whether you prefer to shop from the comfort of your home or visit our physical stores in person, we have got you covered.

Our online store features an extensive collection of products from various categories such as music CDs and vinyl records from all genres including rock & pop to classical & jazz; movies on DVD or Blu-ray discs; books on various topics like fiction & non-fiction; electronics like headphones & speakers; fashion accessories like bags & watches; gaming consoles with latest games available at discounted prices.

We also offer exclusive merchandise related to popular franchises such as Star Wars™️ , Marvel™️ , DC Comics™️ , Harry Potter™️ , Game Of Thrones™️ etc., which are highly sought after by fans around the world. Our product range is constantly updated with new releases so that our customers can stay up-to-date with their favorite artists or brands.

Apart from our online store, we have physical stores located in major cities across the globe where customers can browse through our vast collection of products while enjoying live performances by local artists or attending book signings by famous authors. Our stores are designed to provide a unique shopping experience where customers can interact with each other and share their love for music or other forms of entertainment.

One thing that sets us apart from other retailers is our commitment to sustainability. We believe in doing business responsibly by reducing waste and promoting eco-friendly practices wherever possible. For instance, we use recycled materials for packaging whenever feasible and encourage customers to bring their own bags when they shop at our physical stores.

In addition to selling products, Virgin Megastores also hosts events such as concerts featuring popular artists like Ed Sheeran or Taylor Swift which attract thousands of fans every year. We also organize book clubs where readers can discuss their favorite books with fellow enthusiasts while sipping coffee at one of our cafes located inside select stores.

At Virgin Megastores customer satisfaction is paramount which is why we offer hassle-free returns policy if you're not satisfied with your purchase for any reason whatsoever! Our customer support team is always ready to assist you via phone call/email/chat support 24/7 so feel free reach out anytime!

In conclusion,Virgin Megastore has been providing quality entertainment products since its inception over four decades ago.The company has grown into one of the most recognizable brands globally due its commitment towards providing quality services coupled with excellent customer service.Virgin megastore remains committed towards ensuring sustainability through eco-friendly practices while offering unique experiences both online/offline making it an ultimate destination for all things entertainment!

Virgin Megastores

Virgin Megastores

1.5