Virgin media ireland Reviews

My issue with Virginmedia has been going on for 5 weeks do far. I have now been without broadband access for a week!

I signed up with this shower at the end of October, with a full month to go on my previous service. We agreed installation on the 28th Nov. I received a call from their contractor, I think, on the night before and we agreed a time of 3pm or so. At 4.20 on the 28th, he called me again. He said their job in Galway was much longer than anticipated and he would not get to me. I got a call on 29th from head office saying they would put me on the next available date. She said they are only in Galway region once per week, on Thursdays. On the 2nd of Dec I was told that I would get it installed today the 6th, which is a Friday and at that time I was surprised as it was not Thursday.

I phoned their sales office at 9.30 this morning. The lady couldn't tell me what time the installation would be and transferred me to their technical department. I spoke to a guy their who eventually, after putting me on hold, said that my installation was not on their schedule and had in fact not been scheduled at all. He promised that the installation organisers would call me. Now it is 7 hours later and I am still waiting! It is now 4pm and I am shocked with the lack of response.

At this point, I don't have ANY internet, except for my mobile phone, which thankfully is NOT Virgin media. Worse, I have no clue as to when and if I will get it.

My comments on all this:
1. Their installation planners must be incompetent as they should have been aware that the previous job to mine was more complex.
2. It does not look good for any future follow or support that a customer may need. They come to Galway once a week, supposedly. I have no confidence in their support.
3. Today, I'm getting the run around. At this moment, I'm trying to cancel my account. I'm on hold and have been for nearly 20 min so far.
4. I really thought that Virgin media would be better and more professional, I've previously been with Pure, Vodaphone, and Eir. So they're next to be called, as soon as I cancel my account.

PS. Virginmedia have a reputation for not actually closing their accounts or stopping their direct debits, so I'm very concerned.

I recently switched to a plan from virginmedia.ie and I have been pleased with the service so far. The internet speeds are fast and stable, and the TV package has a good selection of channels. The customer support team has been responsive to my queries. Overall, I would recommend their services to others.

The service from Virgin Media Ireland has been satisfactory. The internet speeds are decent and the TV package offers a good variety of channels. The customer support team has been helpful whenever I needed assistance. Overall, I am happy with my experience as a customer.

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As a customer of Virgin Media Ireland, I have had a satisfactory experience so far. The internet speeds are good and reliable. The TV package offers a wide range of channels to choose from. The customer support team has been helpful whenever I had any issues. Overall, I am happy with the service.

I recently signed up for the services provided by virginmedia.ie and I must say, I am very impressed. The internet speeds are great, and the TV package has all the channels I need. The customer support team has been helpful whenever I had any queries. Overall, I am satisfied with the service and would recommend it to others.

I am a loyal customer of Virgin Media Ireland and I have to admit, their service has been nothing short of excellent. The internet speeds are amazing and consistent, their customer support is prompt and helpful, and the channel selection on their TV package is extensive. I highly recommend Virgin Media Ireland to anyone looking for a reliable and high-quality telecom provider.

👌 Been a customer of Virgin Media Ireland for a while now and I must say, they never disappoint. The internet speeds are consistently fast ⚡️ and the TV package has all the channels I need. The customer support team is always helpful and resolves any issues promptly. Can't recommend them enough! 👍